Mariano relocated to San Diego from his longtime home in Santa Cruz, CA in July of 2012 to join the Veterans United Home Loans of San Diego branch. After 4 years as a Processor, and 2 more as a Processing Supervisor, Mariano transitioned into his current role as Loan Officer. When away from the office, Mariano enjoys spending time with his wife and 2 sons, playing disc golf and reading about economics and politics.
Mariano is always so patient and kind in explaining things that are difficult to understand. He is also very smart with numbers and is able to quickly provide loan estimates. We got our original home loan with Veterans United, and I was so impressed with Mariano's outstanding customer service skills, that when I was thinking about refinancing he was the first person I reached out to. Thank you, Mariano! I would also like to shout out to Melody Tice, our Transaction Coordinator, as well. She is also very helpful, and went above and beyond to help us. Thank you, Melody!
Compared to other lenders I was working with I like that Mariano was true to his word when it came to the loan estimate. Also was able to get our appraisal and inspection covered. Very thankful for that.
Mariano has worked with us for over two years. He has always been available for questions, concerns and hypotheticals for all of the properties we have looked at during that time. Mariano was a great person to work with and helped us finally find a great home! We are very grateful to have worked with him.
Absolutely phenomenal! Constant updates, easy to contact him with any questions, kept us informed at all times, found ways to help us that we would’ve never thought of. Friendly. Helpful. & just overall such a great experience for our first time buying a home. He has set the bar high & should we need to do this again, I will definitely be seeking him as our loan officer again. Even my agent wishes to send referrals his way because it was the smoothest transaction she has ever experienced & that wouldn’t have been possible without his help. I couldn’t be more pleased with choosing him as our loan officer! I am pleased to know others will get the outstanding level of service we did by choosing him.
Synonyms to describe Mariano, Great, awesome, intelligent, saintly, if i wasnt married already he would be my best man.
From the first phone call, Mariano made everything as simple as could be. I informed him I was in the market to refinance, he gave me a time and date to meet him and from there it was like a 90's Ronco Commercial...."Set it and Forget it." We ran some numbers, he gave me a date we expected to close, and a few e-signatures and 2 weeks later, I had a rate that would save me tens of thousands of dollars. Could not have be easier. Aside from the logistics, Mariano is caring professional and makes you feel at home when you're in the office. Would highly recommend over and over again!
Mariano like I mentioned in the previous comment. He was outstanding. His courteous, polite and understanding of my needs maid this process comfortable and ease. He kept me posted daily as Loan was being processed. Mariano thank you for your attention to detail.
Mariano has become family to my own. He is Whole hearted and someone who is a people person. He has excelled on breaking everything down for us in simpler terms. Thank you Mariano for being outstanding at your position.