Mariano relocated to San Diego from his longtime home in Santa Cruz, CA in July 2012 to launch the loan processing team for the fledgling Veterans United Home Loans of San Diego branch. As the branch succeeded, grew, & established its reputation in the San Diego market, Mariano transitioned into his current role as Loan Officer. When away from the office, Mariano enjoys spending time with his wife and infant son, playing disc golf and reading about economics and politics.
I have PTSD the last thing I need is for 4 different people to be hounding me at work.
We pre qualified over the phone then met in person. Mariano was friendly yet efficient. The list of documents he provided satisfied most of the underwriter’s needs which is no small task. He kept in touch during the whole process and was able to answer all of our questions.
From the beginning meeting with Mariano, we knew he was the right fit for us. During our home search, Mariano provided us with tools to help our decision making a lot easier. He was always there to answer any questions we had.The whole process from beginning to end was quick and smooth.
Mariano has the most amazing customer service skills of anyone I have ever met! He is always so patient and explains things so well. He always made me feel like I was a top priority and would be available for me 24/7. He always did an excellent and timely job of providing cost estimates of properties I was interested in. I just could not recommend a better loan specialist. Thank you, Mariano!!!
Mariano is not only a fantastic loan officer but I consider him a friend as well. He ensures you understand each step of the process, makes you feel at ease throughout, and is always available. Mariano deserves a promotion!
He helped explain parts of the process which I did not understand, which helped put my mind at ease.
Mariano was very helpful throughout the entire process. He went above and beyond to answer the many questions I had, and stayed in continuous contact throughout the process. Will definitely look forward to working with him again.
I would use this company again