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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,193

Total Customer Reviews

99.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The website Porch.com is mostly Broken, the checklist, some movers are located in the East Coast, Virginia. We're on the west coast. The Concierge app/bot/person? is not working very well either because they are trying to add you as a new customer, losing discounts and not transferring your services.

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Brooks

NMLS# 2009398

5 out of 5 Stars
Would Recommend

Excellent and easy to use service with a streamlined process of uploading docs that made the application process very easy and quick. The staff at Veterans United carried themselves in a very professional manner and replied to questions and concerns very quickly and effectively. I had no issues whatsoever during the application and qualification process. I'm a very satisfied customer and will recommend Veterans United to all of my veteran friends and family! Great work!

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

The user interface made it extremely easy to upload docs, sign them, check for updates, and communicate. Not sure how much of this was driven by COVID and the need to be virtual, but it made home buying and the lender process much easier and more efficient.
Mark always made himself available to answer questions or help us write offers with a quick turnaround. Friendly, knowledgable, and very good at his job... makes for a great combination!

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Brooks

NMLS# 2009398

5 out of 5 Stars
Would Recommend

I had some issues with my payments taking a long time to get recorded and being charged a late fee!

Loan Officer: Shaun Diaz

NMLS# 1688005

5 out of 5 Stars
Would Recommend

Loan Officer: David Mendez

NMLS# 668234

5 out of 5 Stars
Would Recommend

Just like the tacos in San Diego, Veterans United is always a great choice!

Loan Officer: Mark Manos

NMLS# 1232372

4.5 out of 5 Stars
Would Recommend

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Manos

NMLS# 1232372

Ready to see for yourself?

Experience first-hand why 952 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Jessica Zulauf was a pleasure to work with. She was effective in her communication, friendly, professional, and enthusiastic throughout the entire process. She was determined to make things work, and made a complex refinance a non-issue. She stands above the competition.

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend

Jessica and Jen make a great team and I couldn't have gotten luckier finding this team. They were both super patient as we sold one house and bought a new one which is overwhelming for us inexperienced folks! They are keepers!! I will use both of them again and recommend them to all my friends who are in the market to purchase real estate.

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Brooks

NMLS# 2009398

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United in purchasing your home loan. Not only they are very competitive and help you to get the lowest interest rate, they are very responsive, help and walk you through the process. Being stationed overseas, we don’t have much resources to work with but with them, they did their best to close on our home. We definitely recommend Mr. Danny Davis because he went above and beyond. He is impeccable and very professional. You will not regret doing business with them. Very satisfied client :)

Loan Officer: Danny Davis

NMLS# 1846211

5 out of 5 Stars
Would Recommend

As a repeat customer I highly recommend V United to any and all friends based on the simplicity of the process during a stressful time.

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Davis

NMLS# 1846211

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Davis

NMLS# 1846211

3 out of 5 Stars
Would Recommend

Axel and Mary did a great job considering the obstacles of the pandemic, office remodeling, and working from home ...

Loan Officer: Axel Maes

NMLS# 1873594

Ready to see for yourself?

Experience first-hand why 952 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Veterans United Home Loans are exceptional!!! The entire professional team went way beyond what we hoped for exceeding our expectations. Going with Veterans United Home Loans is the right thing to do and you won't be disappointed! Request Jessica Zulauf as your loan officer; she is fantastic!!! She works closely with real estate agents Paul and Tiphni who are an extraordinary duo!!! You served your country well now allow the Veterans United Home Loans to show you how much they care by putting you in your new home! I take my hat off to this company and deeply appreciate them getting us into our new home!

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend

Loan Officer: David Mendez

NMLS# 668234

5 out of 5 Stars
Would Recommend

Love your technology.

Loan Officer: Axel Maes

NMLS# 1873594

4.5 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend

Veterans United is one of the best mortgage companies I’ve had the pleasure of working with. Their mortgage brokers and advisors worked around the clock to make sure I was taken care of and all of my questions were answered. I was able to get the best rate and everything was digital, allowing me to fill out any paperwork without having to print and scan.

Loan Officer: Jason Brooks

NMLS# 2009398

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Brooks

NMLS# 2009398

More Reviews

See all 1,193 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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