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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,623

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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4.5 out of 5 Stars
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A military serving organization who has absorbed our ethos: there's no situation or too big or too complicated that Veterans United can't handle. You can trust that they'll get the job done! Thanks, Veterans United!

5 out of 5 Stars
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5 out of 5 Stars
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It was very daunting being first time home buyers and not knowing anything. Our loan agent Jake was very knowledgeable and patient guiding us through the process and answering all of our questions. He is ultimately the reason we went with Veterans United after shopping around and we're really glad we did. VU made it a much smoother process buying a home than we thought it would be.

5 out of 5 Stars
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3.5 out of 5 Stars
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3 out of 5 Stars
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Axel and Mary did a great job considering the obstacles of the pandemic, office remodeling, and working from home ...

5 out of 5 Stars
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Best choice for veterans home lending needs.

5 out of 5 Stars
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5 out of 5 Stars
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Not knowing anything about real estate or how to even begin the process, I was fortunate to have the best loan agent. Jason Gibson explained everything in detail and made everything much easier for me to understand. He is a very honest person and so trustworthy. I am so thankful for everything that he did for us.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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Vetertans United Home Loans approved my first mortgage when other loan companies would not. When it was time to refinance, I chose Veterans United again for their superior service.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
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5 out of 5 Stars
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Escrow was smooth, pain-free and my loan officer Jason was on top of everything pushing things through and making amazing things happen behind the scenes. I highly recommend VU to any Veteran over other lenders, because VU goes the extra mile to make the home buying process a stress free one, and also, they made us feel so appreciated by giving us a customer appreciate gift when we went to the closing appointment. I would definitely go through VU again if we decide to sell our current home and buy another one in the future.

5 out of 5 Stars
Would Recommend

The experience was wonderful and the team was able to keep us informed on every aspect of our loan and make sure it was a pleasant experience. I recommend the team of Jason and Melody to all who are seeking a loan and I guess that all the members of Veterans United are as knowledgeable and strive to make it an easy and pleasant experience.

5 out of 5 Stars
Would Recommend

We would highly recommend Mariano Dowgaluk to any of our friends,

5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

As I mentioned above I was not real happy with the original loan officer. Not that he wasn't doing his job but the communication just wasn't what it should have been.After the loan transfer locally I have nothing but praise for the job Jason Gibson did.He was on top of the loan movement and keep it moving rapidly.I would definitely recommend a local agent for the loan.I'm sure the rest of your local agents are good at what they do.As for a non local agent I'm not sure I would give as high of recommendation.

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See all 1,623 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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