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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,709

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 223 Navy service member refinance loan reviews

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5 out of 5 Stars
Would Recommend

Big shoutout to Benji for making our homeownership dreams come true—not once, but twice! From securing our mortgage loan for our new home to helping us refinance, Benji made the process smooth, stress-free, and straightforward. Thank you for your expertise and dedication—we couldn’t have done it without you!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The process was quick, professional and friendly. They were flexible and able to work around my travel schedule. Great experience all around!

5 out of 5 Stars
Would Recommend

20 out of 10!!! Our loan officer Jake, went above and beyond to help us get this loan approved and funded. It was an atypical loan as we were inheriting the home and had to navigate through a few issues. Jake was helpful, informative and encouraging with each bump in the road, researching and working with his team to find solutions. He always kept us in the loop as to where we were in the process. We've had many home loans over the years but never one this difficult. It would've been easy to give up if it had not been for Jake's help and encouragement. Nicole was our transaction coordinator and she was another 20 out of 10! Nicole was helpful, efficient and quick to respond. She was right on top of everything that was needed to get through the process. It's very evident that these two work well together, know what they're doing and really care about their clients. We researched companies before choosing Veterans United and we're so glad we chose them. I would recommend Jake and Nicole of Veterans United to anyone who asks. Thanks guys! We're very grateful for everything you did!

5 out of 5 Stars
Would Recommend

No complaints in the slightest. Process was easy and Veterans United made it painless. Would be glad to work with them again.

5 out of 5 Stars
Would Recommend

You will receive exceptional service from Veterans United. They know what they are doing, and when you do the work needed, they can get you from start to finish. They hit a home run for my family, and I am incredibly grateful. We are sitting pretty in a lovely home in San Diego!! Woot! Woot! I have Mark Manos and Kris Santos to thank for their hard work and dedication to providing a smooth transaction. Highly recommend them!!

5 out of 5 Stars
Would Recommend

I highly recommend veterans United. The experience was amazing. My agent Charles McKee was amazing, kept me very informed and everything was taken care of within 30 days. Veterans United’s team made this so easy for my husband and I. I highly highly recommend Veterans United for your home loan, especially if you are a first time home buyer or for refinancing your home. Veteran United is a wonderful company!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United provides the utmost service to veterans and their families. They have an amazing team especially MARK MANOS who guided me from start to finish. The loan process is smooth. They gave me the best rate compared to other lenders and the BEST SERVICE. I highly recommend this team!!!

5 out of 5 Stars
Would Recommend

The whole process was great. The service was on point and Jessica was able to answer all questions and she got back to me quickly and was able to arrange changes quickly due to my schedule change for an upcoming deployment. Would highly recommend.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Jessica was very helpful and responsive whenever we had any questions, and she did everything she could to help us with the process when any issues with any parts of the process would come up. I love working with Veterans United and Jessica is amazing!

5 out of 5 Stars
Would Recommend

We have numerous mortgage home loans during our lifetime through large banks and credit unions, but Veterans United was an exceptional lender. No one can surpass the way they process their mortgage loans. They have an excellent team, special mention to Jason Gibson who was very professional and easy to work with. He made our loan process seamless. I will highly recommend Veterans United with family and friends.

5 out of 5 Stars
Would Recommend

Thank you Sir Jason for your willingness to assist us.well done

5 out of 5 Stars
Would Recommend

Just like the tacos in San Diego, Veterans United is always a great choice!

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5 out of 5 Stars
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5 out of 5 Stars
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Very stress free experience! With highly knowledgeable loan officers (I recommend Axel Maes). Refinancing my home with veterans United was so simple and my expectations were exceeded! I signed all documents in the comfort of my home! Highly recommend!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Bravo Zulu to Shaun Diaz!!! Definitely the best Loan Specialist we have ever had!!! What made Shaun outstanding in our book was his attention,, Always on top of our loan from start to finish keeping his customers informed at EVERY turn. Before Shaun appeared we were Apprehensive in going back to Veterans United because of the horrible loan specialist we had back in January or February 2021.

More Reviews

See all 1,709 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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