Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

998

Total Customer Reviews

99.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
785
4
186
3
21
2
2
1
4

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 998 reviews

5 out of 5 Stars
Would Recommend

Jason is a true professional, he is extremely knowledgeable and made our process very easy. He was always available at a moments notice and was very proficient in making sure all my questions were answered. I never felt pressure, as a matter a fact Jason is very sincere and genuine in his approach. He always made time to check in and always asked if we had any questions or if clarification was needed. These are all important attributes that bridge the officer client relationship. Every loan officer should take note of Jason's approach and professionalism. Lastly I want to highlight his communication skills, in a time when digital devices and texting have consumed our way of communication, Jason provided first hand communication via telephone. This may sound minimal, however I can assure you that this method of communication made all the difference in the world and reaffirmed that I was in good hands. Thanks to Jason and his unwavering service, dedication and attention to detail, we are now first time homeowners. We couldn't be happier!!!!! Thank you Jason..

Loan Officer: Jason Gibson

NMLS# 1311102

4.5 out of 5 Stars
Would Recommend

Very happy with the loan process and working with VU!

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend

I purchased my first home with Veterans United and felt very comfortable throughout the whole process. I would do it again and recommend to other service members.

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Davis

NMLS# 1846211

5 out of 5 Stars
Would Recommend

When you call Veterans United, ask for Mariano Dowgaluk!

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Hempstead

NMLS# 1468862

5 out of 5 Stars
Would Recommend

Jessica was exceptional! Our loan was complicated; encompassing relocating, a VA loan, a Relocation Company and a contingency sale. Without her continued efforts, our dream home would not have been realized. Jessica was available every time we called with answers and solutions. She was, hands down the most phenomenal agent we have ever worked with and her professionalism and knowledge in the field unmatched by far! If I ever need a loan officer in the future, she will be the only agent I would work with.
I would recommend Jessica in a heart beat!

Loan Officer: Jessica Zulauf

NMLS# 1913651

4.5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Hempstead

NMLS# 1468862

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

4.5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Hempstead

NMLS# 1468862

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Made first home purchase easier than I thought.

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

We used Veterans United the first time we purchased our home, and then again during the refinancing process. We did talk to other lenders, and we always returned to Veterans United. The service you receive at Veterans United cannot be compared to another lender. We highly recommend Veterans United for any for your home buying and refinancing needs.

Loan Officer: Danny Davis

NMLS# 1846211

5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Hempstead

NMLS# 1468862

5 out of 5 Stars
Would Recommend

I would use VU again and will recommend it to my friends. The team in San Diego is second to none!!

Loan Officer: Jessica Zulauf

NMLS# 1913651

4.5 out of 5 Stars
Would Recommend

Production Manager: Rob Meyer

NMLS# 1295004

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

We were extremely impressed with how knowledgeable and thorough Jason was. I’ve been a loan processor for 15 years in WA state - the process is a bit different there; however, I’ve never seen any of the loan officers so hands on and take initiative as Jason had. It was refreshing and the process was extremely smooth. Without Jason, I honestly think we would have given up on the house between the ball being dropped so many times being the agents, seller, and escrow agent. Veteran’s United process was extremely efficient - we lucked out at finding them after reaching out to a few lenders (all with fantastic reviews) and didn’t feel comfortable with their sales-y vibe. We cannot recommend them enough.

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

This is my second time working with VU. I bought my first home with VU a few years ago and was clueless about the home buying process and VA loans. VU made it easy and demystified the process for me. This time around, I refinanced my mortgage, with the added wrinkle of being stationed overseas in Japan and 16 hours ahead. Somehow, the VU team still managed to make the process seamless. Little questions and issues popped up, but my team and especially my loan officer Mark Manos were incredibly attentive and reliable throughout the month+ long process. I looked into some of the big banks and lenders and I’m confident that no one else could have gotten me the rate I got, and absolutely no one else could have provided the same level of support that VU provided. As an active duty service member stationed far from home, VU really helped make me feel like we were on the same page the entire time and that my needs were their highest priority.

Loan Officer: Mark Manos

NMLS# 1232372

4 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Veterans United Home Loans made every step of the process as easy as possible. Communication from them was excellent and they made sure that I was well informed at all times. A friend recommended Veterans United Home Loans, and I would recommend them to any Veteran considering refinancing a home.

Production Manager: Rob Meyer

NMLS# 1295004

4.5 out of 5 Stars
Would Recommend

Even through the pandemic and virtual everything, this process was personal and felt like I was helped by family.

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend

As first time buyers..or even when aspiring to have one..it started just clicking on FB ads..from company to company..but in my mind Veteran United Home loan was my bet.God lead me here..in a most wonderful way.Loan Officer like Mr.Jason Gibson is highly commendable..thsnk you sir! Thank you VETERAN UNITED HOME LOAN.

Loan Officer: Jason Gibson

NMLS# 1311102

More Reviews

See all 998 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top