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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

592

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
541
4
45
3
4
2
1
1
1

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Showing all 592 reviews

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Caleb was very helpful, understanding, and efficient through the entire process. Customer service was nothing less than excellent!

Loan Officer: Caleb Whisman

NMLS# 1293292

4 out of 5 Stars
Would Recommend

Branch Manager: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
Would Recommend

The loan process was detailed and extensive. Throughout the process though, the whole team ensured that my wife and I understood every part of what it means to buy a home.

Loan Officer: Kyle Melvin

NMLS# 1486450

4.5 out of 5 Stars
Would Recommend

The ability to handle a majority of the paperwork via DocuSign and other e-sign software was a major convenience but more face to face would have been nice.

Loan Officer: Caleb Whisman

NMLS# 1293292

4.5 out of 5 Stars
Would Recommend

As a whole veterand untited was welcoming, informit

Loan Officer: Michael Logan

NMLS# 1450307

5 out of 5 Stars
Would Recommend

The entire process was seamless due to Nick's and others assistance!!!

Loan Officer: Nick Price

NMLS# 1336512

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

That process went very smoothly.

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

I had a great experience. Everything was very well organized and the process was very stress free.

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Honest and transparent.

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

100% better than first round. Everything was up front and understood before process was started. Perfect.

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Outstanding Customer Service!

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Loan Officer: Mireyda Trueba

NMLS# 905768

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Price

NMLS# 1336512

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Knowledgeable, fast, great follow up and follow through.

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Caleb and Jason G, were amazing! They made the process quick and easy! They made us feel like family and that is very important to us.

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Good sized loan company that feels more down to earth and focused than some of the larger lenders. Also helps save veterans a lot of money.

Loan Officer: Nick Price

NMLS# 1336512

4.5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

It would be best to describe my experience with Veterans United in two words, speed and communication. The pre-approval process took less than an hour and between then and closing the team was always in communication with me. As a first time home buyer this was a pretty scary endeavor but the team at Veterans United kept the process easy by continuously communicating with me and getting everything done quickly.

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Price

NMLS# 1336512

5 out of 5 Stars
Would Recommend

Loan officer does very professional job..

Loan Officer: Mireyda Trueba

NMLS# 905768

4.5 out of 5 Stars
Would Recommend

We loved the atmosphere there and felt like a family! Great experience

Loan Officer: Javier Marino

NMLS# 1572975

4 out of 5 Stars
Would Recommend

VU made it very convenient for me to work with them. They took into consideration and worked with me via email and text. I’m also happy with how they’re so patient with me.

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

They were responsive and on the ball with everything, every step of the way.

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Great job

Loan Officer: Melody Tice

NMLS# 1403509

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See all 592 unedited, unfiltered reviews from Veterans United of San Diego, California customers who completed our post-closing satisfaction survey.

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8885 Rio San Diego Drive, Suites 133 and 135, San Diego, CA 92108
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.