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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,616

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 1,616 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Veterans United has made my first experience buying a home so easy and smooth. I am so grateful to have worked with the team I worked with, and choosing this loan company. They truly understand the military, to include the National Guard (which has different needs).

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

No better option for Veterans.

5 out of 5 Stars
Would Recommend

What an amazing process. hiccup free and very much enjoyed working with Jeremy and other Veteran United employees

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great support from Jake during this process. He was responsive and timely in returning calls and text messages. Thank you Jake, you were the best.

5 out of 5 Stars
Would Recommend

Honestly, I can't say enough about how smooth of a process this was. Going into the mortgage I was a bit skeptical and worried I would be taken for a ride. Jake was able to secure 18 days of escrow which was the main reason they accepted our offer. He then followed up on that by jumping through hurdles and solving every single problem we faced. I will absolutely be recommending Jake & Veterans United to all of my buddies who might be starting the home buying journey. My first call with Jake was in 2021. He continued to follow-up (without being pushy) when the time came to work he worked his magic and now I'm a home owner.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

No complaints in the slightest. Process was easy and Veterans United made it painless. Would be glad to work with them again.

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Mark and his team made the home buying process easy. They were available at all times and gave clear guidance. We could not have been happier!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Andrew Y.

Veterans United provided us a resourceful and wonderful experience. Thank you!

5 out of 5 Stars
Would Recommend

From the moment my husband and I were interested in buying a place of our own Benji was there the whole time explaining everything we didn’t understand. As first time homebuyers we really appreciated his patience. Benji put us in touch with an amazing realtor and when we found a place perfect for us Nichole handled everything! We even had Josh help us to find who our utilities are under and even deals on internet and moving help.
I hope this team never changes cause they have it all down to the tee.

5 out of 5 Stars
Would Recommend

I have no complaints with those assigned to my wife and I from Veterans United. Keep doing what you’re doing.

5 out of 5 Stars
Would Recommend

I'll recomend more people to jeremy and especially those who are new, because jeremy will be there even if its a weekend he'll help you no matter what

5 out of 5 Stars
Would Recommend

Veterans United is amazing. We didnt know what to expect coming into this process. We always heard it could be rough. But, starting with Susan helping get our credit where it needed to be and ending with Charles (best loan officer ever), Susan, Nicole and Amanda finishing up and closing on our first home in time for Christmas (17 days!!!) the process has been so streamlined and easy. Information flows between everyone seemlessly. I would highly recommend Charles and the whole Veterans United team to anyone.

5 out of 5 Stars
Would Recommend

They really did an outstanding job on working with me and helping throughout the entire process of buying my first property. I highly recommend that you should use Veterans United!

5 out of 5 Stars
Would Recommend

Jake and his Veterans United team were exceptional and I would definitely recommend to anybody looking to purchase a home! They answered every possible question we could have!! Thank you to Jake and his team without them we wouldn’t be purchasing our first home!!

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5 out of 5 Stars
Would Recommend

Only use if you would like to make your home buying experience easy and successful.

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United for my VA home loan needs. They are quick and respectful. Both of these helps when you are in market that doesn't understand VA Loans and you are regularly out bid with cash offers.

5 out of 5 Stars
Would Recommend

The team was incredible and did a great job working through all of the paper work especially with such a short escrow period!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My only recommendation would be for Veterans United to not lock the closing disclosure documents on the day of signing. We noticed in the evening of the signing that the documents were locked and we wanted to review them before the signing. Aside from that, all was very good.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,616 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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