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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,637

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,637 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I’m sure there’s a lot of elegant words I could use, but we are just so grateful that everything was processed in a timely manner, and with kindness and compassion

5 out of 5 Stars
Would Recommend

20 out of 10!!! Our loan officer Jake, went above and beyond to help us get this loan approved and funded. It was an atypical loan as we were inheriting the home and had to navigate through a few issues. Jake was helpful, informative and encouraging with each bump in the road, researching and working with his team to find solutions. He always kept us in the loop as to where we were in the process. We've had many home loans over the years but never one this difficult. It would've been easy to give up if it had not been for Jake's help and encouragement. Nicole was our transaction coordinator and she was another 20 out of 10! Nicole was helpful, efficient and quick to respond. She was right on top of everything that was needed to get through the process. It's very evident that these two work well together, know what they're doing and really care about their clients. We researched companies before choosing Veterans United and we're so glad we chose them. I would recommend Jake and Nicole of Veterans United to anyone who asks. Thanks guys! We're very grateful for everything you did!

5 out of 5 Stars
Would Recommend

Over all great experience and great people that made my first home buying experience as smooth as I could as for. I would thank them again!

5 out of 5 Stars
Would Recommend

We could not have asked for a better Loan Officer than Charles McKee. He made our home buying dream a reality. We could not have done it without him. He was with us from the initial preapproval process until we signed our closing papers. His service was impeccable and his work ethic was impressive. Thank you Charles for being so kind and patient with all our needs. We were truly in good hands with you.

5 out of 5 Stars
Would Recommend

My family and I want to thank Jake Ferguson's whole team, my realtor team Lu and Brad, from the bottom of our hearts. His team, helped our dream come true. We tried other firms, real estate agencies, agents, escrow companies, and various banks to no avail. Once hurdles or problems were presented, other firms threw us to the curve. This was our last try before deciding if it was best to move out of the country to purchase a home. Thanks to Jake and his team, our dream of living in the rural environment close to other amenities and convenient shopping we were able to not move out farther than expected was able to come true. A big THANK YOU to your whole team! May God keep blessing your knowledge and can do attitude to help those who dream of owning a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you’re looking for outstanding service I highly recommend Veterans United. My home buying experience was a 10 out of 10.

5 out of 5 Stars
Would Recommend

I mainly worked with Benji Brocking, Nicole Sedelmeier, and Ryan Staib. All were all great to work with. They were all very knowledgeable and were all very quick to respond to any question I had and always returned a phone call quickly whenever I asked. Thanks team!

5 out of 5 Stars
Would Recommend

Veterans United got us the best deal for our home and worked with us every step of the way during the home buying process. They also connected us with a fantastic realtor and to say we have been blessed is an understatement. I will refer anyone I know in the market for a fantastic lender to Veterans United. Thank you all!!

5 out of 5 Stars
Would Recommend

Sometimes, we are fortunate to be in the right place at the right time and meet exceptional, caring and competent people. Working with Mark Manos and Veterans United is an example of this. My family and I felt like Mark and the Veterans United team were on our home buying journey. It felt like a true partnership, even after successfully closing on our new home. I will definitely recommend him and Veterans United to anyone looking to buy a home! A++++ service and support!

4.5 out of 5 Stars
Would Recommend

It was unknown whether I would need my own homeowners insurance or if it was included in with the HOA fees until the day I closed. I had to cancel the policy I signed up for.

5 out of 5 Stars
Would Recommend

We entered into this process with very limited understanding of and experience dealing with the financial complexities of buying a home. Through their knowledge and experience, particularly with the VA Loan, Liz and her team enabled us to feel comfortable and confident about our financial decisions which helped to make buying a first home a pleasant experience.

5 out of 5 Stars
Would Recommend

I love working with veterans United!

5 out of 5 Stars
Would Recommend
Photo submission from Andrew Y.

Veterans United provided us a resourceful and wonderful experience. Thank you!

5 out of 5 Stars
Would Recommend

I would highly recommend this organization especially for my fellow brothers and sister in service.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

VU was was efficient and completely transparent through the entire process. The Staff was amazing! Agaian, thank you Britt for the exceptional service!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United has made my first experience buying a home so easy and smooth. I am so grateful to have worked with the team I worked with, and choosing this loan company. They truly understand the military, to include the National Guard (which has different needs).

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5 out of 5 Stars
Would Recommend

No better option for Veterans.

5 out of 5 Stars
Would Recommend

What an amazing process. hiccup free and very much enjoyed working with Jeremy and other Veteran United employees

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Great support from Jake during this process. He was responsive and timely in returning calls and text messages. Thank you Jake, you were the best.

5 out of 5 Stars
Would Recommend

Honestly, I can't say enough about how smooth of a process this was. Going into the mortgage I was a bit skeptical and worried I would be taken for a ride. Jake was able to secure 18 days of escrow which was the main reason they accepted our offer. He then followed up on that by jumping through hurdles and solving every single problem we faced. I will absolutely be recommending Jake & Veterans United to all of my buddies who might be starting the home buying journey. My first call with Jake was in 2021. He continued to follow-up (without being pushy) when the time came to work he worked his magic and now I'm a home owner.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,637 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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