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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,815

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
1

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Showing all 1,815 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Charles and team were super helpful from the jump. Always responsive and gave us peace of mind when something seemed off. Couldn’t have asked for a better experience.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Veterans United was an amazing experience in every area from start to finish. Britt and Nicole were the most incredible people I have met in my entire life. I wasn’t just another customer, they both cared about me and the goal of refinancing. They both receive an A+ in every category, that includes: knowledge , customer service , communication , caring , and helping a veteran obtaining a loan. I would strongly recommend Veterans United to any veteran, especially Britt and Nicole. They work as a great team and the entire process went smooth and never stressed knowing they “had my back, “ and would help in any way possible. Thank you Veterans United, especially Britt and Nicole. You and your company changed my family’s life for the better in helping us refinance. So happy I chose Veterans United and blessed to cross paths with you both.

5 out of 5 Stars
Would Recommend

Thank you very much for supporting us throughout our refinance process. My husband and I are very grateful for Jake and the Veterans United team.I first met Jake at the Military Spouse Symposium in San Diego two years ago, and ever since then, he has been very supportive and communicative, always keeping us updated on the latest market information.Jake and his team made the entire refinance process very smooth and easy to understand. We truly could not have completed this refinance without their guidance and support. We are very thankful that we chose Veterans United.

5 out of 5 Stars
Would Recommend

Jeremy and the Veterans United team were outstanding throughout my entire home buying process. Jeremy was professional, responsive, knowledgeable, and always willing to go the extra mile to make sure everything stayed on track. He made what could have been a stressful experience feel smooth and organized from start to finish.I truly appreciated how quickly he answered questions, explained every step clearly, and worked hard to help me get into my new home. His communication and dedication exceeded my expectations, and I would absolutely recommend Jeremy and Veterans United to friends, family, and fellow veterans looking to purchase a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VU has a great team with dedicated professional who worked day and night to get our loan approved and funded within 10 days.

5 out of 5 Stars
Would Recommend

This is the second loan we've done with Veterans United. We were looking to refinance and not feeling good with any of the many companies housing us. We went back to Veterans United and our loan officer, Jake Ferguson. He is awesome! Trustworthy, knowledgeable, and on top of all the details. He is always available for questions and made sure that we were always in the loop on our progress. This was the case for our first loans and the recent refinance. His loan coordinator, Melody was great as well. Always helpful and patient. Had the answers or knew where to get them. Everyone was a pleasure to work with and it was a painless process.I would use Veterans United again and highly recommend Jake, Melody and team to anyone.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Wow, this was an amazing experience for a generally stressful topic.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was quick, easy, and painless. My loan officer walked me through every step and explained it to me, Barney style. She linked me with every service I would need, which made the process very easy. She helped me through everything that came up. I recommend 10/10!

5 out of 5 Stars
Would Recommend
Photo submission from Andrew Y.

Veterans United provided us a resourceful and wonderful experience. Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding support, kept informed every step of the way.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jeremy is an A+ when it comes to customer service. He answers all questions and inquiries in a timely and expeditious manner at his first opportunity. I can never ask for a better loan officer.

5 out of 5 Stars
Would Recommend

Veterans United and Jeremy were a pleasure to work with. Jeremy assisted with my IRRL and kept me informed throughout the process.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Britt and the team was a pleasure once again. Every part of the process was quick, smooth, and eaisy. VU reminds my first stop for any loan or refinance for good reason.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

This mortgage company is very helpful and supportive since I bought my house from them way back 2017.

5 out of 5 Stars
Would Recommend

It went amazing, britt really was the best and answered every question I had!

5 out of 5 Stars
Would Recommend

Bill has been awesome working with. Explained everything and met my family’s needs and exceeded our expectations. Thank you sir for helping my family reach our dream.

More Reviews

See all 1,815 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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