Initial contact with Loan Specialists was fantastic . We had a conference call with my Agent and Caleb talking about steps and documents needed to get loan processed .
I could not be more happy with the way the whole process went. It was truly an amazing experience and there are not enough great things which can be said. Stellar work from ALL involved!
Everyone was very professional and answered all inquiries in a timely manner. A great experience all around.
This is not our first time using Veteran’s United, and we are certain it will not be the last.
I want to thanks Caleb Whisman and Estefany Tabares for their never get tired and outstanding service for my home loan. They are very knowledgeable and very patient to their customers.
I had recommended one of my co- worker Mr. Calvillo to Veterans United.
My entire experience with VU was excellent from start to finish. The team that was working with me kept me informed every step of the way.
Staff were extremely helpful and friendly. I have been reffering them (espevially Marty Barnholtz) to everyone since day 1.
Great personalized service. Got me the best rate for the market.
Very efficient and accommodating to specific needs and requests
Overall, the experience was good. It seems that Veterans United doesn't do much more than any other home loan financial lender would, with the exception of having a local office, and with that, the the piece of mind that all processing and paperwork is done here on West Coast, vice eastern time like some other financial institutions do. One added note is that even thought the experience seems catered to each individual situation, this isn't the case. My house to be bought was in a different county and even though Veterans United sent out a "warm welcoming letter", the information was all wrong. It was a little silly because none of the "friendly" information even pertained to my situation and my new home location. 'A' for effort but it felt generic and half-assed.
We worked with Bryan Gray and he was such a pleasure to work with. He was beyond helpful, kind, worked at a quick pace, always made him self available when we needed him and I would highly recommend him to friends and family! He truly was a blessing to us.
It was comforting working with an organization that specialized in VA Loans. They knew all the requirements and had all the answers to our questions.