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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

895

Total Customer Reviews

99.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
695
4
173
3
21
2
2
1
4

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Showing all 120 Army service member reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

I had a older friend that needed help finding a Agent that he could trust so i recommended Mariano and he & his wife are very please with my choice.Great company and good team workThank youWillie Long

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

1.5 out of 5 Stars

Everything was okay until the end then everything turn in to a cluster bomb. Most stressful days of my life definitely going to rethink buying in the future.

Response from Veterans United

Hi Porshia, we're sorry to hear about the last minute hiccup during your recent home purchase. Our Client Advocate team would like to hear about what happened. Please contact us and allow us to hear the details of what happened to cause you stress.

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Badum

NMLS# 1512901

5 out of 5 Stars
Would Recommend

Veterans United was easy to work with and their website facilitated submission of documents needed to complete the loan process. We really enjoyed our personalized gifts as well. Thank you again!

Loan Officer: Alix Clowser

NMLS# 1415709

5 out of 5 Stars
Would Recommend

My name is Israel Johnson and I have use Veterans United twice with my home. Each time it was awesome experience, I will be a customer for life . Shaun Diaz and Melody Tice will take care of you and your family . To the Veterans United team , thank you for all the hard you do , day in and day out , The Johnson Family.

Loan Officer: Shaun Diaz

NMLS# 1688005

5 out of 5 Stars
Would Recommend

I had a phenomenal experience working with Veterans United. As a veteran leaving active duty, the transition is scary and nerve-wrecking and VU & they staff helped address any concerns or worries I had. VU is honestly the BEST, and I love that they take care of those who served our Country. Will ABSOLUTELY recommend to anyone I know looking for a mortgage lender.

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

This is the third time dealing with Veterans United and every time the experience was very top-notch. I felt comfortable and the team is very professional and pleasant to work with.

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

I am very fortunate to have the Home Owners Benefit with the Veterans Administration and Veterans United is the perfect place to make your home dreams come true.

Loan Officer: Johnny Hempstead

NMLS# 1468862

5 out of 5 Stars
Would Recommend

We have used Veterans United two times now (once when buying our home, and once with a refinance), and both times were great experiences. Kyle Melvin was our loan specialist both times, and he communicated with us through the whole loan process. Kyle helped make the loan process seamless and easy.

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Veterans United loan process is so efficient that the approval process is done within a matter of day or two.

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Very prompt and courteous.Kyle’s professionalism made a very nerve racking life changing decision smoother than we could’ve ever imagined. We were able to complete everything while outside of the US during a vacation. Excellent service and would recommend to any of my family and friends.

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Loan Officer: Merry Cristiani

NMLS# 1717999

5 out of 5 Stars
Would Recommend

Veterans United provides a great service to veterans and their families in offering their expertise in the VA home loan process. We attended a very informative and no pressure briefing about the VA loan process in the San Diego office, and a year later when we were ready to purchase a home, returned to the same office and were approved for a loan. We had the keys for our home exactly 30 days after our offer was accepted on a house. We were apprehensive about the home buying process and Veterans United put us at ease and made the experience absolutely painless. I will definitely recommend their services to fellow veterans.

Loan Officer: Merry Cristiani

NMLS# 1717999

5 out of 5 Stars
Would Recommend

Nothing but professionalism

Loan Officer: Jason Gibson

NMLS# 1311102

4.5 out of 5 Stars
Would Recommend

Refinanced

Loan Officer: Merry Cristiani

NMLS# 1717999

5 out of 5 Stars
Would Recommend

Merry and her team gave us the best experience as a first time buyer. Merry was absolutely the best she was always looking for our best interest. she was also extremely fast with out loan and no issues at all with the process. we are so glad we where able to work with Merry. I have recommended Merry not only to my veteran friends but also family members and co workers, advised them that they will not be disappointed. She also sent us gifts for our new home, we feel her like part of our family. we cant thank her enough thank you so much Merry once again!!

Loan Officer: Merry Cristiani

NMLS# 1717999

5 out of 5 Stars
Would Recommend

Jason Gibson and the team at the San Diego office was amazing. I would highly recommend Jason Gibson to be your loan officer if your looking for a home in CA. He went above and beyond to make our loan happen and to make sure everyone stayed updated on the status of the loan.

Loan Officer: Jason Gibson

NMLS# 1311102

4.5 out of 5 Stars
Would Recommend

My overall experience with VU has been great. I was pre-approved even with forced bankruptcy less than 4 years ago, due to military disabilities. The loan process went smoothly, the team was very patient with me despite focusing on health issues and doctor appointments, and were very cheerful and helpful. However, I am disappointed that after only few weeks of closing, my loan was already sold to another lender. (you may want to address this with your loan officer).🤔Because of Merry (my loan officer), her team and VU, Trigger and I have stability 👍😊😍 as we moved 4 times in less than 4 years ☹️. Thank you from the bottom of our hearts, Rosemarie & Trigger 🐕🐾

Loan Officer: Merry Lampinen

NMLS# 1717999

5 out of 5 Stars
Would Recommend

My loan officer knew what she was doing and loan process was very fast and easy. Veterans United Home Loans crew were courteous from beginning to end.

Loan Officer: Merry Lampinen

NMLS# 1717999

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to any veteran or active duty service member looking to purchase a new home or looking to refinance their current home. They are a nation wide organization with years of experience and an amazing staff. Their knowledge of VA loans and military culture really put it minds at ease. They found us a great rate, closed in a fairly reasonable amount of time and even surprised us with a gift bag on the day of our closing. Highly recommended!

Loan Officer: Josh DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Loan Officer: Mireyda Trueba

NMLS# 905768

5 out of 5 Stars
Would Recommend

Everyone was very professional and answered all inquiries in a timely manner. A great experience all around.

Loan Officer: Josh DeLeon

NMLS# 1540815

4 out of 5 Stars
Would Recommend

Branch Manager: Kevin Heffernan

NMLS# 1049299

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See all 895 unedited, unfiltered reviews from Veterans United of San Diego, California customers who completed our post-closing satisfaction survey.

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6863 Friars Road, Suite 100, San Diego, CA 92108
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.