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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,812

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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5 out of 5 Stars
Would Recommend

Working with Veterans United was an amazing experience in every area from start to finish. Britt and Nicole were the most incredible people I have met in my entire life. I wasn’t just another customer, they both cared about me and the goal of refinancing. They both receive an A+ in every category, that includes: knowledge , customer service , communication , caring , and helping a veteran obtaining a loan. I would strongly recommend Veterans United to any veteran, especially Britt and Nicole. They work as a great team and the entire process went smooth and never stressed knowing they “had my back, “ and would help in any way possible. Thank you Veterans United, especially Britt and Nicole. You and your company changed my family’s life for the better in helping us refinance. So happy I chose Veterans United and blessed to cross paths with you both.

5 out of 5 Stars
Would Recommend

Jeremy and the Veterans United team were outstanding throughout my entire home buying process. Jeremy was professional, responsive, knowledgeable, and always willing to go the extra mile to make sure everything stayed on track. He made what could have been a stressful experience feel smooth and organized from start to finish.I truly appreciated how quickly he answered questions, explained every step clearly, and worked hard to help me get into my new home. His communication and dedication exceeded my expectations, and I would absolutely recommend Jeremy and Veterans United to friends, family, and fellow veterans looking to purchase a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

This mortgage company is very helpful and supportive since I bought my house from them way back 2017.

5 out of 5 Stars
Would Recommend

Bill is an outstanding representative. he has help me through the difficult portion of our notary issues for title of the deed and has found ways to go about finding me a source to get the notary services for my spouse. Also, he has gone above and behind to explain to us us a 2-1 buydown for my loan which is very helpful for first time buyers. He is more knowledgeable and I had a wonderful experience in getting the loan.

5 out of 5 Stars
Would Recommend

Bill Taylor and Melody were incredibly helpful the entire way through. I was confident, knowing I had the best team behind my home buying process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

It was great having a team from veterans united to make the whole process come together.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Extremely helpful!! My loan officer and associates were always right to provide guidance and suggestions.

5 out of 5 Stars
Would Recommend

Jessica was awesome, very reliable.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Again, the team was great, very helpful and professional. Jessica was always ready to help me with all of my questions.Thank you all so much.

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5 out of 5 Stars
Would Recommend

Nicole and Mark were an amazing team to work with, they were great at communicating to us exactly what we needed to do and gave us all the support we needed to make the best decision for our family. They are truly the best!

5 out of 5 Stars
Would Recommend

I wish that all transactions were as smooth as this. The right people from different walks of life came together as if they already knew each other and made a dream come true. Thank you Veterans United and all of they Key Players, Marquiita, Charles, Joseph, Kristin, the VA and whoever else, Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I started this process one evening, while laying in bed, scrolling through Facebook. I was curious but never imagined that the submission of that form would lead me and my family to our beautiful new home. I was apprehensive and nervous about the process and Benjie and Melody were just the perfect duo that I needed to feel comfortable and reassured that we were dealing with an organization that stood behind their word and commitment to serving veterans. My only complaint is that the scale only goes up to 10 (You need to go to at least 15).

5 out of 5 Stars
Would Recommend

Overall, I am very satisfied and Veterans United was professional and worked around with my schedule. I recommended them to my other veteran friends.

5 out of 5 Stars
Would Recommend

I wanted to take a moment to commend your team for the incredible service and support you provided during my loan process. Your company’s professionalism, efficiency, and customer-centric approach made the entire experience seamless and stress-free.From the clear communication to the timely updates, everything was handled with great care and attention to detail. It’s clear that your company is committed to excellence, and I am genuinely grateful for the assistance I received.Thank you for the awesome work you’re doing! I will certainly recommend your services to others in need of a reliable loan company.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,812 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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