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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,387 reviews
709 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,387 Army service member reviews from Tennessee

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5 out of 5 Stars

Reach out to Matt Rice, and or Jennifer Shires when trying to get started using you VA loan benefits for purchasing your home. Without a doubt they made my process a boatload easier than had I gone with someone else. They both worked with me while I was in another country just to get stuff ready to make it easier when I got back. Big ups to the both of them.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

4.5 out of 5 Stars

Overall, excellent. Especially for a real estate novice like me. Very attentive staff, they cover every aspect of the process and explain things very well. One issue was a few communication gaps between the real estate agent and the loan officer and the insurance team.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Josh, and his team at Veteran United went above and beyond with our home purchase. They went even further to assist us with our refinance to reduce our rates. The process was easy, fast, and they made the paperwork process convenient. We really appreciate everything they have done for our family. We highly recommend them!Thank you again!
- The Traughber family.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

Liz and her fantastic team made it so easy!

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars

Closed fast and made the experience a lot easier.

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

They made everything super easy and very helpful with any questions I had. They legitimately cared about my experience on buying my first home. Robert was awesome and always checked on us constantly and made sure all of our home buying needs were met.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

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5 out of 5 Stars

As first time home buyers, we had a LOT of questions and the VU team answered all of them with care and understanding. I couldn’t be happier with the team we had and how helpful and supportive they were throughout the entire process.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Amanda and her team made the whole process smooth while I was deployed. I wouldn’t have done it without all their assistance and help.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

This is the second time I have worked with Veterans United and Amanda D. She and her team are professional & make the entire process as simple as I have ever experienced. I absolutely recommend Amanda when I find out anyone is interested in buying a home.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Photo submission from Shatria C.

2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

My experience with Veterans united can only be described in one word " excellent ". From the first step to the end, the process was very thorough, easy to understand, easy to follow and easy to execute. Aaron and his team did a masterful job at keeping it going. His leadership and support kept everything on track from beginning to end. This is the second experience that I've had with Veterans united. I highly recommend them to all the Veterans out there.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

I was treated with respect from everyone at all times.They went out of their way to help me.VA was and is the best!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Amanda and team are the absolute best! They answered all our questions and made sure we were taken care of every step of the way!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

Ready to see for yourself?

Experience first-hand why 359,116 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Lisa was OUTSTANDING! Along with her team Melissa and Holli, they treated me like family! I was buying my first home and I had so many questions to make sure I had all the details! They took care of me as one of their own!!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

I highly recommend using Veterans United for anyone ready to purchase a home. Jason and his crew did an amazing job helping us in the purchase of our home. They were timely, knowledgeable, and courteous in every phase. They helped set us up with a local realtor that was very responsive and knowledgeable as well. I can honestly say that it was as close to perfect as it could get! Coming from me, that is saying a lot! This is probably our last home purchase, but I would absolutely use Veterans United again! Thanks again!Rio Risner
Manchester, TN

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Jeremy is awesome! I would definitely recommend using Jeremy and his team.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Shadoe S.

Every member of veterans United was extremely helpful and made my home buying process very simple. I'm grateful!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

4.5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

Lisa Durand was the most hopefully and flexible person I worked with.She helped us project our upfront costs and home buying potential financially.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Tansee McReynolds

Loan Officer: Tansee McReynolds

NMLS# 2736687

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