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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,823

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 238 Navy service member refinance loan reviews from California

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you very much for supporting us throughout our refinance process. My husband and I are very grateful for Jake and the Veterans United team.I first met Jake at the Military Spouse Symposium in San Diego two years ago, and ever since then, he has been very supportive and communicative, always keeping us updated on the latest market information.Jake and his team made the entire refinance process very smooth and easy to understand. We truly could not have completed this refinance without their guidance and support. We are very thankful that we chose Veterans United.

5 out of 5 Stars
Would Recommend

This is the second loan we've done with Veterans United. We were looking to refinance and not feeling good with any of the many companies housing us. We went back to Veterans United and our loan officer, Jake Ferguson. He is awesome! Trustworthy, knowledgeable, and on top of all the details. He is always available for questions and made sure that we were always in the loop on our progress. This was the case for our first loans and the recent refinance. His loan coordinator, Melody was great as well. Always helpful and patient. Had the answers or knew where to get them. Everyone was a pleasure to work with and it was a painless process.I would use Veterans United again and highly recommend Jake, Melody and team to anyone.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jeremy is an A+ when it comes to customer service. He answers all questions and inquiries in a timely and expeditious manner at his first opportunity. I can never ask for a better loan officer.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Britt and her team have always been so helpful and on top of everything every step of the way. We are so great-full that we came across them when we decided to buy a house!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Benji has been beyond helpful in the whole process of us purchasing our first house. He also was onto of when the rates dropped to initiate our refinance to take advantage of the lower interest.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very streamlined and great communication for all parties. We appreciate the level of care given regarding updates about new rates!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Big shoutout to Benji for making our homeownership dreams come true—not once, but twice! From securing our mortgage loan for our new home to helping us refinance, Benji made the process smooth, stress-free, and straightforward. Thank you for your expertise and dedication—we couldn’t have done it without you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The process was quick, professional and friendly. They were flexible and able to work around my travel schedule. Great experience all around!

5 out of 5 Stars
Would Recommend

20 out of 10!!! Our loan officer Jake, went above and beyond to help us get this loan approved and funded. It was an atypical loan as we were inheriting the home and had to navigate through a few issues. Jake was helpful, informative and encouraging with each bump in the road, researching and working with his team to find solutions. He always kept us in the loop as to where we were in the process. We've had many home loans over the years but never one this difficult. It would've been easy to give up if it had not been for Jake's help and encouragement. Nicole was our transaction coordinator and she was another 20 out of 10! Nicole was helpful, efficient and quick to respond. She was right on top of everything that was needed to get through the process. It's very evident that these two work well together, know what they're doing and really care about their clients. We researched companies before choosing Veterans United and we're so glad we chose them. I would recommend Jake and Nicole of Veterans United to anyone who asks. Thanks guys! We're very grateful for everything you did!

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5 out of 5 Stars
Would Recommend

No complaints in the slightest. Process was easy and Veterans United made it painless. Would be glad to work with them again.

5 out of 5 Stars
Would Recommend

You will receive exceptional service from Veterans United. They know what they are doing, and when you do the work needed, they can get you from start to finish. They hit a home run for my family, and I am incredibly grateful. We are sitting pretty in a lovely home in San Diego!! Woot! Woot! I have Mark Manos and Kris Santos to thank for their hard work and dedication to providing a smooth transaction. Highly recommend them!!

5 out of 5 Stars
Would Recommend

I highly recommend veterans United. The experience was amazing. My agent Charles McKee was amazing, kept me very informed and everything was taken care of within 30 days. Veterans United’s team made this so easy for my husband and I. I highly highly recommend Veterans United for your home loan, especially if you are a first time home buyer or for refinancing your home. Veteran United is a wonderful company!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United provides the utmost service to veterans and their families. They have an amazing team especially MARK MANOS who guided me from start to finish. The loan process is smooth. They gave me the best rate compared to other lenders and the BEST SERVICE. I highly recommend this team!!!

5 out of 5 Stars
Would Recommend

The whole process was great. The service was on point and Jessica was able to answer all questions and she got back to me quickly and was able to arrange changes quickly due to my schedule change for an upcoming deployment. Would highly recommend.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,823 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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