We truly could not have asked for a better loan officer than Miles! From the very beginning, he was incredibly patient, knowledgeable, charismatic, and just genuinely enjoyable to work with. Going through the mortgage process can be stressful and overwhelming, but Miles somehow managed to make the entire experience feel much easier and a lot less intimidating.
One of the things we appreciated most about Miles was his patience. We had plenty of questions throughout the process, and not once did he ever make us feel like we were asking too much or bothering him. He always took the time to explain things in a way that made sense, walked us through what to expect, and made sure we felt comfortable before moving forward. That kind of patience and reassurance means so much when you're making one of the biggest financial decisions of your life.
Beyond being great at his job, Miles has such a charismatic and personable personality that made working with him feel less like a business transaction and more like working with someone we had known for years. He was easy to talk to, always positive, and somehow knew how to keep things light even during the more stressful parts of the process. We genuinely looked forward to talking to him!
What really stood out to us was that we never felt like we were simply another loan or another number. Miles made the experience personal, and we always felt like he genuinely cared about getting us across the finish line and into our new home. Having someone like that in your corner makes such a huge difference.
We are incredibly grateful to Miles for all of his patience, guidance, and support throughout this journey. Buying a home is such an important milestone, and we will always remember the people who helped make it happen.
If we ever decide to buy another home, there is absolutely no question that we will be reaching out to Miles again. We would recommend him without hesitation to our friends, family, or anyone looking for a loan officer they can trust. If you're fortunate enough to work with Miles, you're in great hands.
Thank you, Miles, for everything you did for us and for helping make this experience such a positive and memorable one. We couldn't recommend you enough!

Buying a home can be one of the most exciting but also one of the most stressful experiences, and our situation definitely had its fair share of obstacles. Thankfully, we had Miles on our side.From the moment he stepped in, everything changed. He took what felt like an impossible and incredibly stressful situation and turned it into a success. He was knowledgeable, responsive, patient, and always one step ahead. Every question we had was answered, every concern was addressed, and he made us feel like our family truly mattered, not just another file on his desk.Because of his hard work, dedication, and determination, our family is now living in our dream home. There were moments when it felt like everything was falling apart, but Miles came in like a hero and made it happen. We honestly don’t know if we’d be sitting in this beautiful house today without him.If you’re looking for someone who genuinely cares, works tirelessly for his clients, and goes above and beyond to get the job done, look no further. I cannot recommend Miles highly enough. He made what was becoming a nightmare of a home buying experience into one of the happiest moments of our lives.Thank you, Miles, for helping make our dream a reality. We will always be grateful for everything you did for our family. You truly changed our lives, and we’ll never forget it.

Miles and Nicole did an outstanding job. They both communicated well and were very helpful throughout the entire loan process. Miles would answer questions whenever I asked and was extremely reliable. Nicole was very efficient and kept us all on track with updates and requests for docs.
In a couple of years, when we purchase our next home we will gladly reach out to Miles to use Veterans United again for the loan. It was a very pleasant experience.

Everyone on the team made it super easy to understand and get set up so we could move into this home on time, miles was especially helpful and easy to access at all times during this process and me and my wife really do appreciate him!

Great help

Miles was great! Great comm and followed me for over a year

Miles Pivonka was AMAZING super helpful at all times answering all of my questions I was uneasy about the whole process and he really eased my nerves and had all the information I needed thank you again miles 10/10

Miles and the whole team is 100% reliable and very knowledgeable on every questions i have throughout the process.