It was very daunting being first time home buyers and not knowing anything. Our loan agent Jake was very knowledgeable and patient guiding us through the process and answering all of our questions. He is ultimately the reason we went with Veterans United after shopping around and we're really glad we did. VU made it a much smoother process buying a home than we thought it would be.
Not knowing anything about real estate or how to even begin the process, I was fortunate to have the best loan agent. Jason Gibson explained everything in detail and made everything much easier for me to understand. He is a very honest person and so trustworthy. I am so thankful for everything that he did for us.
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Escrow was smooth, pain-free and my loan officer Jason was on top of everything pushing things through and making amazing things happen behind the scenes. I highly recommend VU to any Veteran over other lenders, because VU goes the extra mile to make the home buying process a stress free one, and also, they made us feel so appreciated by giving us a customer appreciate gift when we went to the closing appointment. I would definitely go through VU again if we decide to sell our current home and buy another one in the future.
The experience was wonderful and the team was able to keep us informed on every aspect of our loan and make sure it was a pleasant experience. I recommend the team of Jason and Melody to all who are seeking a loan and I guess that all the members of Veterans United are as knowledgeable and strive to make it an easy and pleasant experience.
