We entered into this process with very limited understanding of and experience dealing with the financial complexities of buying a home. Through their knowledge and experience, particularly with the VA Loan, Liz and her team enabled us to feel comfortable and confident about our financial decisions which helped to make buying a first home a pleasant experience.
Honestly, I can't say enough about how smooth of a process this was. Going into the mortgage I was a bit skeptical and worried I would be taken for a ride. Jake was able to secure 18 days of escrow which was the main reason they accepted our offer. He then followed up on that by jumping through hurdles and solving every single problem we faced. I will absolutely be recommending Jake & Veterans United to all of my buddies who might be starting the home buying journey. My first call with Jake was in 2021. He continued to follow-up (without being pushy) when the time came to work he worked his magic and now I'm a home owner.
Veterans United is amazing. We didnt know what to expect coming into this process. We always heard it could be rough. But, starting with Susan helping get our credit where it needed to be and ending with Charles (best loan officer ever), Susan, Nicole and Amanda finishing up and closing on our first home in time for Christmas (17 days!!!) the process has been so streamlined and easy. Information flows between everyone seemlessly. I would highly recommend Charles and the whole Veterans United team to anyone.
I kept seeing advertisement for Veterans United while surfing the web. I had no luck before getting a home but the fact that I am a Veteran, i was curious. Well Curiosity led to a home purchase. I filled out the information for V.U. to reach out and send me some more information. So thankful that everything was mostly electronically available and the education and prompt responses helped make my first ever home purchase. The bonus was the educational videos on many topics that come up during the home buying process. That's not common but very helpful, especially for someone that needs to have all of them readily available in one location is a plus! Big shout out to Jonathan and his team. Jonathan was instrumental in getting us approved and helped educate me along the way and with patience i might add. My Wife has no patience for me and praises Jonathan on his many conversations with me that helped educate both of us along the way. Truly thankful to Jonathan, his team and Veterans United. 1000% will recommend to my friends and fellow Veterans.
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The loan advisor and the realtor recommended and assigned to me by Veterans United not only did their jobs but exceeded every expectation I could have possibly had. Everyone involved went above and beyond and not only made me feel comfortable but understood. This was a phenomenal experience thanks to Veterans United.