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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,623

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 203 Army service member reviews from California

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5 out of 5 Stars
Would Recommend

We entered into this process with very limited understanding of and experience dealing with the financial complexities of buying a home. Through their knowledge and experience, particularly with the VA Loan, Liz and her team enabled us to feel comfortable and confident about our financial decisions which helped to make buying a first home a pleasant experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United has made my first experience buying a home so easy and smooth. I am so grateful to have worked with the team I worked with, and choosing this loan company. They truly understand the military, to include the National Guard (which has different needs).

5 out of 5 Stars
Would Recommend

Honestly, I can't say enough about how smooth of a process this was. Going into the mortgage I was a bit skeptical and worried I would be taken for a ride. Jake was able to secure 18 days of escrow which was the main reason they accepted our offer. He then followed up on that by jumping through hurdles and solving every single problem we faced. I will absolutely be recommending Jake & Veterans United to all of my buddies who might be starting the home buying journey. My first call with Jake was in 2021. He continued to follow-up (without being pushy) when the time came to work he worked his magic and now I'm a home owner.

5 out of 5 Stars
Would Recommend

Veterans United is amazing. We didnt know what to expect coming into this process. We always heard it could be rough. But, starting with Susan helping get our credit where it needed to be and ending with Charles (best loan officer ever), Susan, Nicole and Amanda finishing up and closing on our first home in time for Christmas (17 days!!!) the process has been so streamlined and easy. Information flows between everyone seemlessly. I would highly recommend Charles and the whole Veterans United team to anyone.

5 out of 5 Stars
Would Recommend

Jake and his Veterans United team were exceptional and I would definitely recommend to anybody looking to purchase a home! They answered every possible question we could have!! Thank you to Jake and his team without them we wouldn’t be purchasing our first home!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great company, fantastic employees

5 out of 5 Stars
Would Recommend

We are just really happy with all aspects of working with Veterans United. During the entire process we felt someone was looking out for our family and what was best for us. Could not be more pleased.

5 out of 5 Stars
Would Recommend

Given my recent experience with Veteran's United, I would definitely use again, and based on my first time experience with Mark Manos. I would recommend Veteran's United to a friend.

5 out of 5 Stars
Would Recommend

Every interaction with Britt, Nicole, and Alisca was professional and personable. They made us feel confident on our home buying journey. If we ever decide to make another purchase, we will beyond a doubt work with them again!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with veterans united has been a pleasure. All I had to do was sign papers and pay the fees. The team took the stress off my shoulders. They were always super informative and always quick to answer my questions.

5 out of 5 Stars
Would Recommend

Thanks for making the process smooth and making me and my wife like we were getting taken care of the whole time.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really appreciate everyone for helping out. The process was quick and easy and I was always informed on everything! Charles was a huge help explaining things and making sure everything ran smoothly!

5 out of 5 Stars
Would Recommend

I kept seeing advertisement for Veterans United while surfing the web. I had no luck before getting a home but the fact that I am a Veteran, i was curious. Well Curiosity led to a home purchase. I filled out the information for V.U. to reach out and send me some more information. So thankful that everything was mostly electronically available and the education and prompt responses helped make my first ever home purchase. The bonus was the educational videos on many topics that come up during the home buying process. That's not common but very helpful, especially for someone that needs to have all of them readily available in one location is a plus! Big shout out to Jonathan and his team. Jonathan was instrumental in getting us approved and helped educate me along the way and with patience i might add. My Wife has no patience for me and praises Jonathan on his many conversations with me that helped educate both of us along the way. Truly thankful to Jonathan, his team and Veterans United. 1000% will recommend to my friends and fellow Veterans.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Had a great time working with the team. They were all very welcoming. Worked extremely efficient to meet timelines. Would recommend to all.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was the best loan company for my needs and it had to do with their process and excellent customer service. The application was a breeze and their online portal for document submittal was very user-friendly. I would start with them if you are looking for a loan. Top notch.

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5 out of 5 Stars
Would Recommend

The loan advisor and the realtor recommended and assigned to me by Veterans United not only did their jobs but exceeded every expectation I could have possibly had. Everyone involved went above and beyond and not only made me feel comfortable but understood. This was a phenomenal experience thanks to Veterans United.

5 out of 5 Stars
Would Recommend

Great service to veterans
Will refer to other potential homebuyers.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Mary and Mark were a joy to work with. Always professional and ready to answer any questions all along the way. Great experience!

More Reviews

See all 1,623 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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