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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

927

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
724
4
176
3
21
2
2
1
4

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5 out of 5 Stars
Would Recommend

Jessica was very helpful and she accommodated to my schedule throughout the process. Great costumer service!

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend

Not knowing anything about real estate or how to even begin the process, I was fortunate to have the best loan agent. Jason Gibson explained everything in detail and made everything much easier for me to understand. He is a very honest person and so trustworthy. I am so thankful for everything that he did for us.

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

I would absolutely recommend this team to anyone looking for a home.

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Badum

NMLS# 1512901

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Hempstead

NMLS# 1468862

5 out of 5 Stars
Would Recommend

I like the integration of Blend, video job consumer education aids and consistent company Communication. I am a disabled Vet and you guys did very well. I wish I could get a 2.625 rate but I got a home. Maybe next time or after Six months. Thank you very much for the support and great attitudes of your staff.

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Badum

NMLS# 1512901

5 out of 5 Stars
Would Recommend

The entire VU team is awesome! Thank you to everyone who helped us specially Josh, Melody, Kristine and my sister Lara for everything! Thank you and God Bless!

Loan Officer: Joshua DeLeon

NMLS# 1540815

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5 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

If you are looking for a great Loan Officer, Shaun Diaz is your man! Shaun helped me every step of the way and was a great asset to my home buying team. Shaun is dependable and can be reached whenever and for whatever, he will make sure your loan is in order and properly processed with no hiccups!

Loan Officer: Shaun Diaz

NMLS# 1688005

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Badum

NMLS# 1512901

5 out of 5 Stars
Would Recommend

Thank you!

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

We are so happy we found out about Veterans United as we found our dream home !

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua DeLeon

NMLS# 1540815

4 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

4.5 out of 5 Stars
Would Recommend

Loan Officer: Axel Maes

NMLS# 1873594

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

We had multiple lenders competing for our business. In the end we chose VU because of the great things we heard as well as the way we were treated throughout our homebuying process. We were able to close escrow really quickly and this was very important for us - 15 days and that's including the 2 weekends. Thank you to the entire VU team!!

Production Manager: Robert Meyer

NMLS# 1295004

5 out of 5 Stars
Would Recommend

I have purchased homes/refinanced in the past but VU made the process easier and I closed quickly and painlessly. I loved the personalized “Things to-do checklist’ on the website. It kept me accountable and responsive and we closed on time. The VU staff (Jason) stayed top of things so every detail was covered. This is my first home purchase after a long and expensive divorce and I am rebuilding my life and VU was extremely helpful by helping me to meet my goals. I felt really valued and personalized and not like another customer. I would recommend VU to other military veterans.

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Escrow was smooth, pain-free and my loan officer Jason was on top of everything pushing things through and making amazing things happen behind the scenes. I highly recommend VU to any Veteran over other lenders, because VU goes the extra mile to make the home buying process a stress free one, and also, they made us feel so appreciated by giving us a customer appreciate gift when we went to the closing appointment. I would definitely go through VU again if we decide to sell our current home and buy another one in the future.

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

The experience was wonderful and the team was able to keep us informed on every aspect of our loan and make sure it was a pleasant experience. I recommend the team of Jason and Melody to all who are seeking a loan and I guess that all the members of Veterans United are as knowledgeable and strive to make it an easy and pleasant experience.

Loan Officer: Jason Gibson

NMLS# 1311102

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Loan Officer: Alix Clowser

NMLS# 1415709

More Reviews

See all 927 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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