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San Diego, CA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,042 reviews
651 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,042 Navy service member reviews

5 out of 5 Stars

Britt went above and beyond to help me get the home of my dreams. She was always there to answer my questions and made the process smooth from beginning to end!

5 out of 5 Stars

Britt and her team were incredibly easy to work with and genuinely went above and beyond to ensure our comfort throughout the process. She played a pivotal role in securing our approval. She’s an exceptional partner and the ideal person to represent your business.

5 out of 5 Stars

We haven't had time yet to process the fact that we are homeowners!! It's crazy to think that less than 6 weeks ago we were just contacting you. Britt was wonderful, knowledgeable, quick to answer our questions and she made us feel confident and valued during the entire process. Deborah was a good negotiator. Everyone we talked too make us feel like family taking care of family. THANK YOU!!

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Thank you very much for supporting us throughout our refinance process. My husband and I are very grateful for Jake and the Veterans United team.I first met Jake at the Military Spouse Symposium in San Diego two years ago, and ever since then, he has been very supportive and communicative, always keeping us updated on the latest market information.Jake and his team made the entire refinance process very smooth and easy to understand. We truly could not have completed this refinance without their guidance and support. We are very thankful that we chose Veterans United.

5 out of 5 Stars
5 out of 5 Stars

VU has a great team with dedicated professional who worked day and night to get our loan approved and funded within 10 days.

5 out of 5 Stars

This is the second loan we've done with Veterans United. We were looking to refinance and not feeling good with any of the many companies housing us. We went back to Veterans United and our loan officer, Jake Ferguson. He is awesome! Trustworthy, knowledgeable, and on top of all the details. He is always available for questions and made sure that we were always in the loop on our progress. This was the case for our first loans and the recent refinance. His loan coordinator, Melody was great as well. Always helpful and patient. Had the answers or knew where to get them. Everyone was a pleasure to work with and it was a painless process.I would use Veterans United again and highly recommend Jake, Melody and team to anyone.

5 out of 5 Stars
5 out of 5 Stars

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5 out of 5 Stars

Jeremy is an A+ when it comes to customer service. He answers all questions and inquiries in a timely and expeditious manner at his first opportunity. I can never ask for a better loan officer.

5 out of 5 Stars
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5 out of 5 Stars

Jeremy and Nicole were truly exceptional in their assistance throughout the process.

5 out of 5 Stars

Bill has been awesome working with. Explained everything and met my family’s needs and exceeded our expectations. Thank you sir for helping my family reach our dream.

5 out of 5 Stars

Jeremy is amazing loan office ,always ready to assist any questions and help .

5 out of 5 Stars

It was an absolute pleasure to work with Mr. Manos. I feel like he did his utmost to ensure that my home purchase went off without a hitch. Mr. Manos was extremely professional at all times and was very patient in explaining things to me all throughout the home buying process.

5 out of 5 Stars
5 out of 5 Stars

Britt and her team have always been so helpful and on top of everything every step of the way. We are so great-full that we came across them when we decided to buy a house!

5 out of 5 Stars

I highly recommend Mariano Dowgaluk. He helped me purchase my first home and then our second home, and his professionalism, dedication, and patience were outstanding. As a veteran 🇺🇸, I truly appreciated how knowledgeable, responsive, and committed he was throughout the entire process. Mariano worked tirelessly to make everything smooth and stress-free. We will confidently recommend him as a loan officer to our friends and relatives—especially fellow veterans—who are looking to achieve the American dream of homeownership.

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Experience first-hand why 1,522 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
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5 out of 5 Stars

Mark Manos was the BEST I could have dreamed of! He was always attentive and I’m a type of person that has a lot of questions and he was always just there for me answering and explaining things. He would check in along the way and always give me updates. I never really had a call to ask questions to find out if something had gone through or paperwork wise. He was also very patient. This was like a two year process where we were watching the numbers and making sure we record and saving our money and he never acted like I was a waste of time or that he was in it just for an ethical reasons. He’s definitely a good person inside and out.! And I am very much looking forward to doing business with him again.

5 out of 5 Stars
5 out of 5 Stars

Benji has been beyond helpful in the whole process of us purchasing our first house. He also was onto of when the rates dropped to initiate our refinance to take advantage of the lower interest.

5 out of 5 Stars
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