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San Diego, CA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
247 reviews
642 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 247 Army service member reviews from California

5 out of 5 Stars
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5 out of 5 Stars

Sr. Loan Officer Mark Manos delivered well beyond our expectations and we couldn't have asked for a better service as first time / VA buyers. He consistently managed the entire process to work in our best interest, was transparent throughout, and answered every single question as an expert with seasoned knowledge. Highly recommended for any vets in the San Diego region.

5 out of 5 Stars

Mark and his team are amazing! They made the entire process extremely easy and seamless. I would highly recommend to anyone looking to purchase a home.

5 out of 5 Stars
5 out of 5 Stars

Working with Veterans United was an amazing experience in every area from start to finish. Britt and Nicole were the most incredible people I have met in my entire life. I wasn’t just another customer, they both cared about me and the goal of refinancing. They both receive an A+ in every category, that includes: knowledge , customer service , communication , caring , and helping a veteran obtaining a loan. I would strongly recommend Veterans United to any veteran, especially Britt and Nicole. They work as a great team and the entire process went smooth and never stressed knowing they “had my back, “ and would help in any way possible. Thank you Veterans United, especially Britt and Nicole. You and your company changed my family’s life for the better in helping us refinance. So happy I chose Veterans United and blessed to cross paths with you both.

5 out of 5 Stars

Jeremy and the Veterans United team were outstanding throughout my entire home buying process. Jeremy was professional, responsive, knowledgeable, and always willing to go the extra mile to make sure everything stayed on track. He made what could have been a stressful experience feel smooth and organized from start to finish.I truly appreciated how quickly he answered questions, explained every step clearly, and worked hard to help me get into my new home. His communication and dedication exceeded my expectations, and I would absolutely recommend Jeremy and Veterans United to friends, family, and fellow veterans looking to purchase a home.

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4 out of 5 Stars

This mortgage company is very helpful and supportive since I bought my house from them way back 2017.

5 out of 5 Stars

Bill is an outstanding representative. he has help me through the difficult portion of our notary issues for title of the deed and has found ways to go about finding me a source to get the notary services for my spouse. Also, he has gone above and behind to explain to us us a 2-1 buydown for my loan which is very helpful for first time buyers. He is more knowledgeable and I had a wonderful experience in getting the loan.

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5 out of 5 Stars

Bill Taylor and Melody were incredibly helpful the entire way through. I was confident, knowing I had the best team behind my home buying process.

5 out of 5 Stars

The team is excellent. Always in communication with any new developments or tasks to complete. Excellent work.

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5 out of 5 Stars

Extremely helpful!! My loan officer and associates were always right to provide guidance and suggestions.

5 out of 5 Stars

Jessica was awesome, very reliable.

5 out of 5 Stars

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Experience first-hand why 1,522 homeowners give us a perfect score!

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5 out of 5 Stars
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5 out of 5 Stars

Again, the team was great, very helpful and professional. Jessica was always ready to help me with all of my questions.Thank you all so much.

5 out of 5 Stars

Nicole and Mark were an amazing team to work with, they were great at communicating to us exactly what we needed to do and gave us all the support we needed to make the best decision for our family. They are truly the best!

5 out of 5 Stars

I wish that all transactions were as smooth as this. The right people from different walks of life came together as if they already knew each other and made a dream come true. Thank you Veterans United and all of they Key Players, Marquiita, Charles, Joseph, Kristin, the VA and whoever else, Thank you!

5 out of 5 Stars
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