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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,709

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 170 Army service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Again, the team was great, very helpful and professional. Jessica was always ready to help me with all of my questions.Thank you all so much.

5 out of 5 Stars
Would Recommend

I wish that all transactions were as smooth as this. The right people from different walks of life came together as if they already knew each other and made a dream come true. Thank you Veterans United and all of they Key Players, Marquiita, Charles, Joseph, Kristin, the VA and whoever else, Thank you!

5 out of 5 Stars
Would Recommend

I started this process one evening, while laying in bed, scrolling through Facebook. I was curious but never imagined that the submission of that form would lead me and my family to our beautiful new home. I was apprehensive and nervous about the process and Benjie and Melody were just the perfect duo that I needed to feel comfortable and reassured that we were dealing with an organization that stood behind their word and commitment to serving veterans. My only complaint is that the scale only goes up to 10 (You need to go to at least 15).

5 out of 5 Stars
Would Recommend

Overall, I am very satisfied and Veterans United was professional and worked around with my schedule. I recommended them to my other veteran friends.

5 out of 5 Stars
Would Recommend

I wanted to take a moment to commend your team for the incredible service and support you provided during my loan process. Your company’s professionalism, efficiency, and customer-centric approach made the entire experience seamless and stress-free.From the clear communication to the timely updates, everything was handled with great care and attention to detail. It’s clear that your company is committed to excellence, and I am genuinely grateful for the assistance I received.Thank you for the awesome work you’re doing! I will certainly recommend your services to others in need of a reliable loan company.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I recently had the privilege of working with Mark Perry as my real estate agent, and I can confidently say that he exceeded all my expectations. Mark went above and beyond in every aspect of the home-buying process, and I couldn't be more grateful for his unwavering support.From the start, Mark demonstrated an incredible ability to find resources and contractors, ensuring that every aspect of my new home was taken care of with the utmost care. He was even present for utility hookups, showing his dedication to making the process as seamless as possible. What truly sets Mark apart, though, is his authentic connection to the stress and challenges faced by a veteran homebuyer like myself. He understood the unique pressures and worked tirelessly to alleviate them, making what can often be a daunting process feel manageable and even enjoyable.Mark is not only a consummate professional but also a genuine people person. His ability to connect on a personal level made all the difference, and I truly felt supported every step of the way. His dedication, expertise, and kindness turned a potentially stressful experience into one I will always look back on with gratitude.I cannot express enough how amazing Mark Perry was throughout this journey. If you're looking for a real estate agent who will go the extra mile and then some, Mark Perry is the one you want by your side to champion and mantle the proccess.

5 out of 5 Stars
Would Recommend

Jeremy was great to work with and I appreciate the help and support to be able to buy my home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Well where do I start I had a great! time working with Charles he took care of us and we closed on time even after I missed my closing date with another lender. Long story short I was originally working with Charles until my wife and shopped around for a lower interest rate. We started working with Brian Cooke from sunny hills financial (bad mistake) we where lead on for 3 weeks thinking we were going to close on time. Come closing day Brian calls me to inform me I wasn’t approved for the loan amount. I contacted Charles to let him know what had happened and he said he could still get me closed on time. Original closing date was the 24th so luckily I got an extension. Charles and his team did the impossible and got me closed in a matter of 10 days because it was Memorial Day weekend. With that being said if your working with veterans united get to the finish line with them do not take shortcuts because chances are you will go through the same experience as me. I can’t thank Charles enough thank so much my friend.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you’re looking for outstanding service I highly recommend Veterans United. My home buying experience was a 10 out of 10.

5 out of 5 Stars
Would Recommend

We entered into this process with very limited understanding of and experience dealing with the financial complexities of buying a home. Through their knowledge and experience, particularly with the VA Loan, Liz and her team enabled us to feel comfortable and confident about our financial decisions which helped to make buying a first home a pleasant experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United has made my first experience buying a home so easy and smooth. I am so grateful to have worked with the team I worked with, and choosing this loan company. They truly understand the military, to include the National Guard (which has different needs).

5 out of 5 Stars
Would Recommend

Honestly, I can't say enough about how smooth of a process this was. Going into the mortgage I was a bit skeptical and worried I would be taken for a ride. Jake was able to secure 18 days of escrow which was the main reason they accepted our offer. He then followed up on that by jumping through hurdles and solving every single problem we faced. I will absolutely be recommending Jake & Veterans United to all of my buddies who might be starting the home buying journey. My first call with Jake was in 2021. He continued to follow-up (without being pushy) when the time came to work he worked his magic and now I'm a home owner.

5 out of 5 Stars
Would Recommend

Veterans United is amazing. We didnt know what to expect coming into this process. We always heard it could be rough. But, starting with Susan helping get our credit where it needed to be and ending with Charles (best loan officer ever), Susan, Nicole and Amanda finishing up and closing on our first home in time for Christmas (17 days!!!) the process has been so streamlined and easy. Information flows between everyone seemlessly. I would highly recommend Charles and the whole Veterans United team to anyone.

5 out of 5 Stars
Would Recommend

Jake and his Veterans United team were exceptional and I would definitely recommend to anybody looking to purchase a home! They answered every possible question we could have!! Thank you to Jake and his team without them we wouldn’t be purchasing our first home!!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great company, fantastic employees

5 out of 5 Stars
Would Recommend

We are just really happy with all aspects of working with Veterans United. During the entire process we felt someone was looking out for our family and what was best for us. Could not be more pleased.

5 out of 5 Stars
Would Recommend

Given my recent experience with Veteran's United, I would definitely use again, and based on my first time experience with Mark Manos. I would recommend Veteran's United to a friend.

5 out of 5 Stars
Would Recommend

Every interaction with Britt, Nicole, and Alisca was professional and personable. They made us feel confident on our home buying journey. If we ever decide to make another purchase, we will beyond a doubt work with them again!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with veterans united has been a pleasure. All I had to do was sign papers and pay the fees. The team took the stress off my shoulders. They were always super informative and always quick to answer my questions.

5 out of 5 Stars
Would Recommend

Thanks for making the process smooth and making me and my wife like we were getting taken care of the whole time.

More Reviews

See all 1,709 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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