My team was amazing, specially Tommy Heller. But I do have to say that Carrie Maddox my files person was absolutely horrible and made my experience more stressful and harder than it needed to be. Carrie made me change my home insurance 4 different times within the short period of time of her working with me and did not want to call me at all. I called her multiple times and it went to voicemail with no response later from her. The only way of contact with her was text or email. She also did not explain anything to me unlike my other team members. Everyone in my team was the best and explained everything to me clearly except Carrie Maddox.
Thanks everything went. Stephen and his team were helpful and the process flow easy.
Choosing Veterans United as our mortgage lender was the best decision for our new home purchase. While this wasn’t our first experience with a mortgage lender, it was the first time the process was smooth and stress-free. From the start, Holly Glass guided us through the pre-approval process, then we moved on to Loan Coordination with Levi Price, and finally to approval with Kris Ball — an absolutely delightful experience! Kris Ball and his team are truly amazing, and we couldn’t be happier or more satisfied with our choice to go with Veterans United.
This amazing organization, they helped me from start to close and they answered a lot of my questions throughout the process , demonstrated professionalism, and the customer satisfaction 200 out of 10!
The entire team was awesome. I had a lot of questions and they quick to respond and very kind about it.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Andy Strubel and Jack Thornburg were both great to work with throughout my home loan process. Andy was very communicative and promised a smooth close and delivered on it. Jack made sure everything stayed organized and on track behind the scenes. The entire process was smooth from start to finish, and I really appreciated their clear communication and support every step of the way.
Always available, always moving the ball forward and always with a professional demeanor.
You did not honor my 100 disability on taxed exemption. I would have never purchased this house if I knew I was gonna run into this problem.
Steven and Anna were so great, they helped me with everything I needed
It was a great experience with one little hitch the realtor I work with was outstanding I have nothing but praise for her and her efforts for helping me find a home
Working with Derek Russell was effortless. He understands all the moving parts and kept us informed as to where we were in the process. His knowledge of the VA Home buying and Refinancing is expansive. We highly recommend.
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
I would definitely recommend Veterans United to any Vet. Aaron and team did a phenomenal job!
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They made the process super easy and simple, my lender Seth went above and beyond during a hiccup we had. He’s amazing definitely recommend using Veterans United
Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!
Working with Kyle and his team was hands down the best home buying experience we could have asked for. From start to finish, their team was professional, responsive, and incredibly knowledgeable about the VA loan process. They made everything feel simple and stress-free, answered every question quickly, and kept us informed at every step.What really stood out was how much they genuinely cared. We never felt like just another file, they took the time to explain our options and made sure we felt confident in every decision. The entire process was smooth, organized, and efficient.If you’re using a VA loan, I can’t recommend Veterans United enough. Truly a top-tier experience.
Everyone was exceptional. I would say I got blessed with a great team but my guess is its an exceptional company! Truly grateful for all!
I would give 15 if I could. I got the best team, and it was so nice to talk to people who treat you in such a nice way. Each person assigned to my loan experience knew well their business and didn't mind answering my questions and really just helped by being encouraging throughout the whole process. I can't imagine any other place with a better experience. Would DEFINITELY recommend!
My team did such an amazing job! Honestly, it was such an honor to work with them and getting my dream home. They did so wonderful I even got to close earlier! I just know that any future home buyer that receives this team will be in great hands.
