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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,222 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,222 unfiltered reviews

Starting on Page 9 of 14,841. Return to Page 1

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

If I had a question, it was answered very quickly and in a way we would understand.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Joey was very easy to work with. Always available to get ahold of if I had any questions, would always return my calls or texts within minutes if he didn't answer immediately. He and his team made for an Outstandingly overall easy process to purchase our home. Would recommend 100%. Exceptional!

headshot image of Joey Philpot

Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Excellent work done by my team, very helpful, knowledgeable, and super responsive to questions and deadlines.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Jon and his team made the whole process as easy as can be. They were always upbeat and prompt.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

From the first contact with this company, I was treated with nothing but respect. On a simple inquiry, they were very helpful with Q&A.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

They were patient and kind. They explained things extremely well in a very simple way I recommend them to anybody and everyone. The they answered every question I had and were very approachable to speak to! I would do this all over again! Thank you, Veterans United for what you do for me and for other Veterans it means a lot!!!!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

Tim and Shayna were amazing to work with! Very helpful and quick responses to any questions I had! They truly made the process easy and I appreciate the hard work that they do!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

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5 out of 5 Stars

My team was excellent!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Everything went smoothly

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

John Parker and Nate Arniand Baily Dourhrety were with me every step of the way. Answered any questions I had ( and there were many times) They answered my question with professionally and courteously. And i feel that John Parker went above and beyond to work with me to obtain my VA loan.I highly recommend Veterans United to anyone who is eligible for a VA loan. There are really on their toes. And just remarkable staff of people.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

4.5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

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Experience first-hand why 353,588 homeowners give us a perfect score!

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5 out of 5 Stars

Haley whole team was outstanding. Never thought I would be a homeowner.

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

The professionals at Veterans United were exemplary in the management of my home buying experience. Everything was explained and the process was smooth and accommodating. I would definitely recommend them to any Veteran who is in the market to purchase a home.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Chris Campbell and Lani were the best people to have on your team. They truly have your back through everything. Not only them but Edgar was amazing as well and made sure I had all the right tools to get the job done. I cannot say enough how much my team worked hard and got everything we asked for.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

The whole VU team was awesome to work with, Ben Long was quick and helpful during our first initial contact and pre-approval process. Daniel Roberts kept me informed of every step of the process and was timely on responding to questions and emails. Chris Perkins was a great bonus as our moving concierge.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Amazing team and I would use them a million times over. Highly recommend them to anyone

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Jimmy and the team were wonderful! They make things so easy to understand and are quick to address any concerns. This is my 4th home purchase with Veterans United and second with Jimmy and am super happy with my experience as always. Thank you!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars

Aaron’s communication was great, he always responded to us in a timely manner and answered any question we had. Even when there were hiccups in the loan process, he communicated clearly with us and other parties and we always felt like he had our best interest in mind.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

The process was made very simple and easy to work through by my lending team. Solid communication and understanding through the duration of the process. Made me feel at ease with my purchase and getting everything I needed for after the purchase. Big Thanks to Alex, Max, and Zachary for all the help and glad to have yall to work with again in the future.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

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