Mark was there every step of the way! He kept me motivated when things didn't necessarily work out untill we found something.

Mark Manos provided exceptional service during our refinancing. He kept us updated with any changes and was always responsive by phone or email. Mark is a credit to the Veterans United team.

Mark answered all my questions even when asking questions for my future payments he was a great help that I would recommend everybody.

Typically I do not write reviews mostly because to do it properly it can take time out of a busy day and unfortunately I never really know if they are ever read or passed on to the affected people that I deal with. However, after working with Mr. Manos and his team I am more than happy to provide a review.First of all Mark was very knowledgeable about the process and what my end goals were. He provided information to me in a way that I could easily understand and all questions I had were answered fully and in a timely manner.Mark made himself available at anytime throughout his busy day to ensure I had the information requested but even more importantly reached out to me even outside typical office hours. It is clear to me Mark takes pride in providing outstanding customer service in a day and age where it seems customer service at other corporations are lacking. Mark should certainly be viewed within the VU family as a highly regarded employee for the great service he has provided for my family and surely other families as well.Bottom line, Mr. Manos is the gold standard by which all other loan specialists should be measured!

My wife and I are first time home buyer and we could not have had a better loan specialist than Mark Manos. From the beginning of the process to the very end, Mark has been there to answer any and all questions. Being a first-time home buyer, there were MANY questions. Mark’s positive attitude, professionalism, knowledge, accessibility (was available to answer questions anytime and on the weekends), and work ethic are all reasons why he has been such an asset when purchasing our home. Not only has he been an asset to my wife and I but he is also an asset to Veterans United as well. Because of our exceptional experience with Mark Manos, we will always recommend VU to our military patrons and friends. Mark truly cares about what we needed and went above and beyond to make sure I had all the knowledge and information needed to make the right decision in purchasing our first home. Without a doubt, he has been truly amazing, and we could not have been happier with our experience. Thank you!

Mark was professional and accommodating given the corona virus upside world. He was the main reason we decided to refi in the first place. His email was the perfect place perfect time, and he answered all of our skeptical questions, which helped put us at ease.

My experience with Mark Manos was an outstanding experience. Unlike some other loan officers, Mark has always made himself available for any questions or concerns me or my wife had regarding the process.Regarding the line of communication, Mark understands that it costs nothing to simply keep in touch with his clients during the process. I really appreciate his flexibility and availability. My wife and I never felt that we were being a burden upon him in the process. Unlike my previous lender, Mark would keep me posted on the progress of my refinance and also checked often regardless if there were new developements or not.Simply put, my family and I felt like we were his priority. We also came away with the impression that his professionalism is organic and that he truly desires to help and educate his clients; regardless of the outcome. That kind of effort often appears in short supply nowadays but Mark gives us hope!My family and I, in our most sincerest way, appreciate his professionalism and world-class customer service! We are truly impressed with our experience with Mark Manos and Veterans United. Thank you Mark!

Very informative and helpful. Communication was timely and always available. Great work!