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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,808

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 435 refinance loan reviews

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5 out of 5 Stars
Would Recommend

This is the second loan we've done with Veterans United. We were looking to refinance and not feeling good with any of the many companies housing us. We went back to Veterans United and our loan officer, Jake Ferguson. He is awesome! Trustworthy, knowledgeable, and on top of all the details. He is always available for questions and made sure that we were always in the loop on our progress. This was the case for our first loans and the recent refinance. His loan coordinator, Melody was great as well. Always helpful and patient. Had the answers or knew where to get them. Everyone was a pleasure to work with and it was a painless process.I would use Veterans United again and highly recommend Jake, Melody and team to anyone.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jeremy is an A+ when it comes to customer service. He answers all questions and inquiries in a timely and expeditious manner at his first opportunity. I can never ask for a better loan officer.

5 out of 5 Stars
Would Recommend

Veterans United and Jeremy were a pleasure to work with. Jeremy assisted with my IRRL and kept me informed throughout the process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Britt and the team was a pleasure once again. Every part of the process was quick, smooth, and eaisy. VU reminds my first stop for any loan or refinance for good reason.

4 out of 5 Stars
Would Recommend

This mortgage company is very helpful and supportive since I bought my house from them way back 2017.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Britt and her team have always been so helpful and on top of everything every step of the way. We are so great-full that we came across them when we decided to buy a house!

5 out of 5 Stars
Would Recommend

Very helpful and understanding of what it was we were expecting to get out of a loan!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Benji has been beyond helpful in the whole process of us purchasing our first house. He also was onto of when the rates dropped to initiate our refinance to take advantage of the lower interest.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Very streamlined and great communication for all parties. We appreciate the level of care given regarding updates about new rates!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Big shoutout to Benji for making our homeownership dreams come true—not once, but twice! From securing our mortgage loan for our new home to helping us refinance, Benji made the process smooth, stress-free, and straightforward. Thank you for your expertise and dedication—we couldn’t have done it without you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,808 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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