Bravo Zulu to Shaun Diaz!!! Definitely the best Loan Specialist we have ever had!!! What made Shaun outstanding in our book was his attention,, Always on top of our loan from start to finish keeping his customers informed at EVERY turn. Before Shaun appeared we were Apprehensive in going back to Veterans United because of the horrible loan specialist we had back in January or February 2021.
I will highly recommend Veteran’s United (VU) to anyone seeking a VA home loan. VU was able to provide a great rate right away that forced other lenders to be more competitive. VU employs loan officers who work hard to get your business. VU is responsive and trustworthy making the home buying process comfortable.
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It was a great experience. Some documents we submitted over the app were needed to be re-submitted multiple times. My Solar Installation company was not helpful or clear on asking Veterans United specific documentation they needed which caused a delay in the closing of my home. There were a few times when I submitted more than what was asked just so the process could go quicker. I was told a few times to submit a documentation that had an acronym that Vivint Solar nor Veterans United could not define for me. That was frustrating.