Every one was using their heart to help me find a home.Thank you so much 😊🤗
All around great team, everyone catered to my needs as far as whatever was needed. They made my home processing experience wonderful.
veterans united was excellent in the service they provided throughout the entire home buying process.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
The experience was smooth as it could be. I was kept up to date every step of the way
They have been great. They are very responsive and not pushy at all. They listen to customer's needs. I highly recommend this company everything we t very smooth and fast. They are better than previous VA Lender I had worked with in the past.
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I was never asked before the process began if I had money to pay for the inspection, appraisal, earnest money, or closing costs. These costs should be explained to people before they even apply for a mortgage.
Overall, we are extremely satisfied with our experience with Veterans United. It is such a beneficial resource for veterans and active-duty service members, and we are incredibly grateful it exists. While we would have found a way, having Veterans United made the entire home-buying process feel like a true blessing for my husband and me. Also the guidance, support, and care we received from the team provided to us were truly amazing, and we are so thankful for the people who helped walk us through every step of the process. We couldn’t be more grateful for this experience.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Wonderful treatment!
Was very thorough and quick, always kept me informed and in a timely manner, I would definitely recommend and have already
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David is amazing! Highly recommend him to anyone that needs a home loan.
JB and his team were amazing to work with. Even with the bumps we ran into during the process, he stayed diligent, responsive, and made sure everything kept moving forward. Truly appreciate his hard work.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Jordan responded promptly and was a down to earth dude
