Other companies may claim they know about VA home loans, but not like Veterans United! Dealt with several corporate mortgage companies since 2007 on home loans and attempts to refinance. There is no comparison when it comes to Veterans United, especially in customer service and their transparency during the loan process. I finalized and closed on my Interest Rate Reduction Refinance Loan (IRRRL) almost a month earlier than expected. I was also offered the opportunity to defer two mortgage payments. Veterans United is truly dedicated to "serving those who have served our country." Thank you, Veterans United!
This is the second time we’ve used Veterans United Home Loans and couldn’t be happier with the overall process! Their web based experience was the perfect tool during these challenging times and their loan specialists are pros at making every engagement a positive one, even with restricted face to face interaction!
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Jason is a true professional, he is extremely knowledgeable and made our process very easy. He was always available at a moments notice and was very proficient in making sure all my questions were answered. I never felt pressure, as a matter a fact Jason is very sincere and genuine in his approach. He always made time to check in and always asked if we had any questions or if clarification was needed. These are all important attributes that bridge the officer client relationship. Every loan officer should take note of Jason's approach and professionalism. Lastly I want to highlight his communication skills, in a time when digital devices and texting have consumed our way of communication, Jason provided first hand communication via telephone. This may sound minimal, however I can assure you that this method of communication made all the difference in the world and reaffirmed that I was in good hands. Thanks to Jason and his unwavering service, dedication and attention to detail, we are now first time homeowners. We couldn't be happier!!!!! Thank you Jason..
