We had an incredible experience with Veterans United and their Loan Officer, Merry Christiani. I would highly recommend using them when buying a home. We went into escrow on a house right before Covid-19 shut everything down in California and we were still able to close on the house in 21 days and have a smooth and personal experience working with them.
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The best experience on our journey to buying our home. We previously had a bad experience before choosing to go with Veterans United. The application process was easy. Our loan officer worked very quickly and diligently to obtain our preapproval, he was excellent throughout the entire process. Him and his team made this happen so easily for us! My husband is not pleased by many & he was extremely satisfied with his experience at Veterans United! I urge everyone to seek their help in buying their home!
From a guy who dreads writing reviews, I must take a moment to save time for potential home buyers or home owners looking to refinance. Stop looking elsewhere. If you value respect, transparency, and having a team to work for you and your families home buying needs, Veterans United is no-brainer.You see, I wasted a lot of time with a previous lender who obviously believed that me and my family's time wasn't a priority for them. I'm here to tell you, you don't have to nor should you accept any of that mediocre service.Veterans United understands that providing world-class customer service is not a "package upgrade" only reserved for a few, but a level of service that comes standard with every package whether you ultimately choose them or not.
Combo of Mariano and Melissa Dow was beyond outstanding. When Mariano informed me that he recommends Melissa Dow and that I would like her. And that she will be very helpful during my home search. He was right. Melissa went above and beyond during this process. Informed me and guide me. She kept informed 24 hrs a day. Melissa thank you for such great service. And for keeping my mind at ease during this process. Thank you so much.
