Overall transaction went very fast. The service is awesome they take care of their client. I did not feel any stress at all they require less documents not like other lenders they ask for all kinds of documents.Johnny is a very customer oriented. He takes care of you and always prompt for your question. If you call him and doesn't answer it means he is busy but he'll return your call ASAP.
Highly recommended and absolutely will deal business with them again
We had multiple lenders competing for our business. In the end we chose VU because of the great things we heard as well as the way we were treated throughout our homebuying process. We were able to close escrow really quickly and this was very important for us - 15 days and that's including the 2 weekends. Thank you to the entire VU team!!
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I have purchased homes/refinanced in the past but VU made the process easier and I closed quickly and painlessly. I loved the personalized “Things to-do checklist’ on the website. It kept me accountable and responsive and we closed on time. The VU staff (Jason) stayed top of things so every detail was covered. This is my first home purchase after a long and expensive divorce and I am rebuilding my life and VU was extremely helpful by helping me to meet my goals. I felt really valued and personalized and not like another customer. I would recommend VU to other military veterans.
VU is fast, transparent and there for you all the way. I started my refi with my actual mortgage company and was told to refi at once percent then come back and refi to lower my apr. I contacted VU for a second opinion. Not only did they tell me they were wrong for making have to pull two refi's, but they also beat their APR by over 1 %!