Veterans United Home Loans excels at customer service, and really streamlines and expedites the loan process to make things as easy as possible for its customers. They really put Veterans first. Since they made things so easy for our original home loan, we wanted to refinance with them as well. I would highly recommend Mariano Dowgaluk as the go-to Loan Specialist. He is always so patient and kind in explaining things that are difficult to understand. He is also very smart with numbers and is able to quickly provide loan estimates. We got our original home loan with Veterans United, and I was so impressed with Mariano's outstanding customer service skills, that when I was thinking about refinancing he was the first person I reached out to. Melody Tice, our Transaction Coordinator, was very helpful to us as well. She went above and beyond to help us. Thank you, Veterans United, Mariano, and Melody!
We had an incredible experience with Veterans United and their Loan Officer, Merry Christiani. I would highly recommend using them when buying a home. We went into escrow on a house right before Covid-19 shut everything down in California and we were still able to close on the house in 21 days and have a smooth and personal experience working with them.
Ready to see for yourself?
Experience first-hand why 1,506 homeowners give us a perfect score!
The best experience on our journey to buying our home. We previously had a bad experience before choosing to go with Veterans United. The application process was easy. Our loan officer worked very quickly and diligently to obtain our preapproval, he was excellent throughout the entire process. Him and his team made this happen so easily for us! My husband is not pleased by many & he was extremely satisfied with his experience at Veterans United! I urge everyone to seek their help in buying their home!
From a guy who dreads writing reviews, I must take a moment to save time for potential home buyers or home owners looking to refinance. Stop looking elsewhere. If you value respect, transparency, and having a team to work for you and your families home buying needs, Veterans United is no-brainer.You see, I wasted a lot of time with a previous lender who obviously believed that me and my family's time wasn't a priority for them. I'm here to tell you, you don't have to nor should you accept any of that mediocre service.Veterans United understands that providing world-class customer service is not a "package upgrade" only reserved for a few, but a level of service that comes standard with every package whether you ultimately choose them or not.
