Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Veterans United is an excellent company and I will continue to recommend them.
I recommend using veterans United for any first time home buyer like myself!
Thank you Joshua Deleon and his team for an outstanding customer service! This is our second time using this company and this is because of Josh and his great customer service. I will make sure to recommend him to my family and friends for mortgage loan services. Bravo!
I would recommend to be more engaged and communicate better before sending emails and links explain to the customer what you are sending them and briefly go over it. It was times that we received email asking to sign but we didnt know what we were looking at until we did research and ask the agent or someone else. Overall Mariano did a nice job small rooms of improvement but we would definitely recommend him to future homebuyers.
This company is great to work with. I felt appreciated as a Veteran. They made the process easy to get our home. The website was easy to access.
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The only concern we have is hoping our loan management is kept with Veterans United Home Loans, and not transferred to another lender.
I didn’t have to worry about anything VA related because Merry is an expert!
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I cannot begin to express our gratitude to the team of professionals at Veterans United Home Loans. We were extremely nervous about purchasing our first home. But the team made our experience a good one. They have earned my highest possible reccommendation. The best in the business!
I think that as a veteran, working with VU is like working with my extended shipmates, they really care about doing the right thing for you as a client.
The best experience on our journey to buying our home. We previously had a bad experience before choosing to go with Veterans United. The application process was easy. Our loan officer worked very quickly and diligently to obtain our preapproval, he was excellent throughout the entire process. Him and his team made this happen so easily for us! My husband is not pleased by many & he was extremely satisfied with his experience at Veterans United! I urge everyone to seek their help in buying their home!
VU services were swift and the personnel at the organization is very professional and friendly. I would recommend VU to my friends.
calling Robert Meyer was the best decision in my house buying process, I have already recommended Vet United to 4 friends, and i will continue to recommend them to all new friends
From a guy who dreads writing reviews, I must take a moment to save time for potential home buyers or home owners looking to refinance. Stop looking elsewhere. If you value respect, transparency, and having a team to work for you and your families home buying needs, Veterans United is no-brainer.You see, I wasted a lot of time with a previous lender who obviously believed that me and my family's time wasn't a priority for them. I'm here to tell you, you don't have to nor should you accept any of that mediocre service.Veterans United understands that providing world-class customer service is not a "package upgrade" only reserved for a few, but a level of service that comes standard with every package whether you ultimately choose them or not.
