My overall experience with Veterans United was phenomenal. Always very welcoming, engaging and down to earth folks to work with. Communications we're almost always very quickly responded to and all of my questions were answered and often times additional options were even presented. I would not only recommend them but will definitely be using them for future home purchases.
Everything was okay until the end then everything turn in to a cluster bomb. Most stressful days of my life definitely going to rethink buying in the future.
Response from Veterans United
Hi Porshia, we're sorry to hear about the last minute hiccup during your recent home purchase. Our Client Advocate team would like to hear about what happened. Please contact us and allow us to hear the details of what happened to cause you stress.
Both Mark Manos and Melody Tice went above and beyond any of my expectations throughout the home buying process and made me feel reassured and confident in all of the choices that I made. They would have my highest recommendation to any friends and family that are able to utilize a VA loan to utilize Veterans United.
Awesome experience!!! I had an awful experience with another lender not communicating and did not close on the date cited. The loan specialist wrote off my concerns with not closing on time. I felt I was being scammed. With Alix, I didn’t fell that way. Very informative with prompt responses! Awesome experience!!! I had an awful experience with another lender not communicating and did not close on the date cited. The loan specialist wrote off my concerns with not closing on time. I felt I was being scammed. With Alix, I didn’t fell that way. Very informative with prompt responses! Awesome experience!!! I had an awful experience with another lender not communicating and did not close on the date cited. The loan specialist wrote off my concerns with not closing on time. I felt I was being scammed. With Alix, I didn’t fell that way. Very informative with prompt responses!
The whole loan process from start to finish was fast and easy. The load officer and staff are organized, efficient and friendly. Jason, my load officer, was excellent! He was always professional and pleasantly friendly. I never felt rushed when asking questions and he explains everything in simple terms. I would highly recommend Jason to my friends and family. Veterans United will be my go to loan company.
My name is Israel Johnson and I have use Veterans United twice with my home. Each time it was awesome experience, I will be a customer for life . Shaun Diaz and Melody Tice will take care of you and your family . To the Veterans United team , thank you for all the hard you do , day in and day out , The Johnson Family.
I had a phenomenal experience working with Veterans United. As a veteran leaving active duty, the transition is scary and nerve-wrecking and VU & they staff helped address any concerns or worries I had. VU is honestly the BEST, and I love that they take care of those who served our Country. Will ABSOLUTELY recommend to anyone I know looking for a mortgage lender.
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I am a former U.S. Marine and Desert Storrm Veteran I spent many years acclimating to the many challenges of reunification of being a civilian. I spent much time and effort in acquiring my College degrees and many more years s working in a high stressed and deeply demanding social services profession. I had a sincere yearning to save ample funds to allow my lovely wife and I to achieve the goal of being a home owner. Please allow me to be candid ,the total experience with acquiring a loan via Veterans United was initially seemed quite a daunting challenges without any guarantee we'd be qualified to purchase our first home, However I am more than excited and pleased to share our experience., Our Loan team was comprised of staff from Veterans United San Diego, Ca Robert Meyer, Melody Tice and,especially Jason Gibson. Each ember played an integral role and responsibility that led to us closing on a lovely craftsman home on 08/05/2019. Dreams to come true with due diligence, patience and allowing oneself to trust in people. This team had warm humor, timeliness in returning calls and provided several options to learn about the home loan processes. The Marine Corps has our motto Semper Fidelis and also espirti de corps ,which is the history and determination to be faithful and true with the highest of integrity and honor. is team went far beyond and made our dream to come true. We ae now Home Owners! I would like to close with too often veterans become fatalistic and lack the resolve to trust. I must admit this is an issue I face this day due trusting strangers was difficult. and feel d and lack self direction, self-determining to push thru hardships. Veterans United Sincerely,Timothy and Mary Ballard (650)869-7008tball-7@sbcglobal.net
