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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,684

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,684 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

3.5 out of 5 Stars
Would Recommend
headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
Would Recommend
headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Caleb was very helpful, understanding, and efficient through the entire process. Customer service was nothing less than excellent!

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

4 out of 5 Stars
Would Recommend
headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

4.5 out of 5 Stars
Would Recommend

The ability to handle a majority of the paperwork via DocuSign and other e-sign software was a major convenience but more face to face would have been nice.

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

4.5 out of 5 Stars
Would Recommend

As a whole veterand untited was welcoming, informit

headshot image of Michael Logan

Loan Officer: Michael Logan

NMLS# 1450307

5 out of 5 Stars
Would Recommend
headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

That process went very smoothly.

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

I had a great experience. Everything was very well organized and the process was very stress free.

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Honest and transparent.

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend
headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

100% better than first round. Everything was up front and understood before process was started. Perfect.

headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend
headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Outstanding Customer Service!

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend
headshot image of Mireyda Trueba

Loan Officer: Mireyda Trueba

NMLS# 905768

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Price

Loan Officer: Nick Price

NMLS# 1336512

5 out of 5 Stars
Would Recommend
headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Knowledgeable, fast, great follow up and follow through.

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend
headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Caleb and Jason G, were amazing! They made the process quick and easy! They made us feel like family and that is very important to us.

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Good sized loan company that feels more down to earth and focused than some of the larger lenders. Also helps save veterans a lot of money.

headshot image of Nick Price

Loan Officer: Nick Price

NMLS# 1336512

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5 out of 5 Stars
Would Recommend

It would be best to describe my experience with Veterans United in two words, speed and communication. The pre-approval process took less than an hour and between then and closing the team was always in communication with me. As a first time home buyer this was a pretty scary endeavor but the team at Veterans United kept the process easy by continuously communicating with me and getting everything done quickly.

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend
headshot image of Nick Price

Loan Officer: Nick Price

NMLS# 1336512

5 out of 5 Stars
Would Recommend

Loan officer does very professional job..

headshot image of Mireyda Trueba

Loan Officer: Mireyda Trueba

NMLS# 905768

4.5 out of 5 Stars
Would Recommend

We loved the atmosphere there and felt like a family! Great experience

headshot image of Javier Marino

Loan Officer: Javier Marino

NMLS# 1572975

4 out of 5 Stars
Would Recommend

VU made it very convenient for me to work with them. They took into consideration and worked with me via email and text. I’m also happy with how they’re so patient with me.

headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

They were responsive and on the ball with everything, every step of the way.

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend
headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

The Loan officers were quick to respond to my questions, always answered the phone, and promptly called me if there was any confusion.

headshot image of Nick Price

Loan Officer: Nick Price

NMLS# 1336512

More Reviews

See all 1,684 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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