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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,734

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United Home Loans made our homebuying process simple and easy.

4.5 out of 5 Stars
Would Recommend

Overall, great experience working with Denny and the whole crew at Veterans United. The only caveat was the handling of the close of escrow. We signed the final paperwork on a Thursday and escrow was suppose to close on a Monday. Not sure who dropped the ball, but they waited to the last minute to re-verify my employment on the week of Thanksgiving. My HR department was having their holiday lunch and was unavailable for a couple of hours. The closing of escrow had to be delayed for an extra day until someone at Veterans United could contact my HR department. Seeing how important it is to re-verify a borrower's employment, especially during the holidays, it should have been handled with a little more lead time. A sour finale to an overall great experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

contacted many lenders and got the run around and was put off ... when i visited with nick i told him my experiences and told him what i was looking for ... he got me the rate and monthly savings i was looking for ..

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was a very organized team and the gift basket to mark the end of the transaction was amazing.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very helpful, my Wife and I are very satisfied with the curtious and friendly way that our loan was handled.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jason Gibson and Luke Turner provided outstanding service during the loan process.

5 out of 5 Stars
Would Recommend

It went smoothly in a timely manner. The service went smooth. They have a great team. I enjoyed working with them.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Every single person we encountered in the office had a flare for hospitality. From Aloha Fridays to our agent connecting with us so personally that he always asked about our son and remembered our special life events. We could not have asked for a better experience!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Give the man a raise for doing an outstanding job, no really Nick did an amazing job placing me with a great realtor and Everytime I talked to them both I felt like I was part of the family. My wife and i are happy with our new home and it's all thanks to them both.

5 out of 5 Stars
Would Recommend

We were made to fill like a part of the family have bought 3 houses before this one and have never had such a great experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,734 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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