Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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I had a great experience. Everything was very well organized and the process was very stress free.
100% better than first round. Everything was up front and understood before process was started. Perfect.
Outstanding Customer Service!
Knowledgeable, fast, great follow up and follow through.
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Caleb and Jason G, were amazing! They made the process quick and easy! They made us feel like family and that is very important to us.
Good sized loan company that feels more down to earth and focused than some of the larger lenders. Also helps save veterans a lot of money.
It would be best to describe my experience with Veterans United in two words, speed and communication. The pre-approval process took less than an hour and between then and closing the team was always in communication with me. As a first time home buyer this was a pretty scary endeavor but the team at Veterans United kept the process easy by continuously communicating with me and getting everything done quickly.
Loan officer does very professional job..
We loved the atmosphere there and felt like a family! Great experience
VU made it very convenient for me to work with them. They took into consideration and worked with me via email and text. I’m also happy with how they’re so patient with me.
They were responsive and on the ball with everything, every step of the way.
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Experience first-hand why 1,534 homeowners give us a perfect score!
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The Loan officers were quick to respond to my questions, always answered the phone, and promptly called me if there was any confusion.
Friendly staff great service and attention to detail
The Veterans United team was fast and effective. We would have closed on our refinance loan faster if we did not have issues with getting our documents ready for them to process. Next time we will diffenantly be faster in outlet end to make it process flow better. Thank you so much guys
