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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,696

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I selected Veterans United Home Loans because during my research, I had read several reviews about their great customer service and I must say that everyone was absolutely correct. There were a lot of steps in my loan process and they handled each on

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

My experience with Veterans United was good. They were efficient and helped me close in time for my husband to be here for the move in before he left back on deployment. My only complaint is that either VU or the Escrow company did not calculate our

5 out of 5 Stars
Would Recommend

Kevin Heffernan went above and beyond our expectations! He got us approved in less than an hour!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire were very professional and courteous. I had many other options for refinancing but my past experience with team members cemented my decision to go with Veterans United. I would highly recommend them. Great work!!!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everything was great! The process as well as customer service. Caleb Whisman was flawless with his professionalism and making sure everything was perfect for myself and family. Could never have a better experience then with veterans United.

5 out of 5 Stars
Would Recommend

My lender was understanding everyone was helpful and answers all of our questions and concern. They made things easy and smooth transition.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Fantastic company with incredible people. They get it, I cannot recommend them enough!

5 out of 5 Stars
Would Recommend

Kevin, Robert and the rest of the staff were very professional and answered all of our questions regardless of time of day.Very much appreciated.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Greatest home buying/refi experience and the realtor we used really knew his stuff. You need to refer him more often!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

i think cost disclosure is best explained in person. We didnt get some seller agreements in writing and came out shortchanged. Seller even entered property at day of recording to haul some property away. presumably to recoup for some of her losses

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Process was very quick and I was informed of the processes throughout. Excellent experience.

5 out of 5 Stars
Would Recommend

I would rate the level of customer service, professionalism and thoughtfulness of Veterans United among the highest I have ever encountered in my lifetime. This is truly a top tier organization!

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone was great. Couldn't ask for a better experience.

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,696 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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