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San Diego, California Reviews

Unedited and unfiltered reviews from Veterans and military families

1,696

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend

I understand that certain documents must be sent in a physical form however... there were several of these document sent to and not needed. I believe this is wasteful expense.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

They welcomed you in their office and made you feel at home. You are first greeted with a personalized welcome sign when you make an appointment that makes you feel like you're being cared for, rather than handled.

5 out of 5 Stars
Would Recommend

Nick Price handled our loan, and he was very professional, knowledgeable and friendly throughout the whole process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The people we worked with were so accommodating, professional, and personable, it made the whole experience as smooth as possible. Kristine Santos is a gem.

5 out of 5 Stars
Would Recommend

Kevin Heffernan and the entire staff were outstanding from the day I walked into VU to begin the loan process. I have nothing but praise for all involved in my loan process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I have bought four houses using my VA. This has been the best ever! It was quick and easy! Kevin and his crew was the best ever! I will tell all my veteran friends get a home loan with Kevin and Veterans United they will treat you really well!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

From the initial phone call and getting set up with Caleb, to Marsi finding us this amazing condo, to signing all the documents with Lori and Kris, this whole process went amazingly smooth.

4.5 out of 5 Stars
Would Recommend

VU was very knowledgeable of the home buying benefits for veterans

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kevin Heffernan and the team were great as usual. My refinance process was extremely smooth couldn't ask for a better experience. Thanks again for everything team Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience was excellent! When i came to Caleb Whisman and told him my previous quote he immediately informed me i would be over paying by thousands. Thanks to Veterans united i was able to save money and will continue to use them in the future.

5 out of 5 Stars
Would Recommend

Outstanding service and kindn

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My loan officer was very professional. He did it in a timely manner. He was easy to speak with and he took the time out to understand what was going on. It was a pleasure working with him.

5 out of 5 Stars
Would Recommend

Kevin was available, timely and proactive

4.5 out of 5 Stars
Would Recommend

Caleb was 100% behind me worked his tail off for me to help me get into my house as quickly as possible I thank him so much for helping us to get here. Thank You veterans United for making this all possible.

5 out of 5 Stars
Would Recommend

I feel spoiled because Veterans United made the home loan process so easy and stress free. I was surprised that our first home purchase went so smoothly. I give my strongest recomendation to others seeking a loan for purchasing a home.

4.5 out of 5 Stars
Would Recommend

Nick Price was outstanding

5 out of 5 Stars
Would Recommend

Listen, I didn't plan on buying a home 2 months ago. The stream line and ease of the whole process still has me amazed that I'm a homeowner in such a crazy short time. It literally was that fast for me and I couldn't be any more excited about it!

5 out of 5 Stars
Would Recommend

Rob Meyer was outstanding, extremely helpful and professional. Made my loan process easy.

More Reviews

See all 1,696 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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