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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Kevin Heffernan went above and beyond our expectations! He got us approved in less than an hour!
The entire were very professional and courteous. I had many other options for refinancing but my past experience with team members cemented my decision to go with Veterans United. I would highly recommend them. Great work!!!
Everything was great! The process as well as customer service. Caleb Whisman was flawless with his professionalism and making sure everything was perfect for myself and family. Could never have a better experience then with veterans United.
My lender was understanding everyone was helpful and answers all of our questions and concern. They made things easy and smooth transition.
Fantastic company with incredible people. They get it, I cannot recommend them enough!
Kevin, Robert and the rest of the staff were very professional and answered all of our questions regardless of time of day.Very much appreciated.
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Greatest home buying/refi experience and the realtor we used really knew his stuff. You need to refer him more often!
i think cost disclosure is best explained in person. We didnt get some seller agreements in writing and came out shortchanged. Seller even entered property at day of recording to haul some property away. presumably to recoup for some of her losses
Process was very quick and I was informed of the processes throughout. Excellent experience.
I would rate the level of customer service, professionalism and thoughtfulness of Veterans United among the highest I have ever encountered in my lifetime. This is truly a top tier organization!
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Everyone was great. Couldn't ask for a better experience.
Warm and welcoming atmosphere. Awesome company that has my highest recommendation.
If you like People who tell you things straight and give you forthright answers then this is the place for you. My experience with Jason Gibson was very positive. I felt I had him on call 24/7. He was positive and prompt like no other loan officer.