I started this process one evening, while laying in bed, scrolling through Facebook. I was curious but never imagined that the submission of that form would lead me and my family to our beautiful new home. I was apprehensive and nervous about the process and Benjie and Melody were just the perfect duo that I needed to feel comfortable and reassured that we were dealing with an organization that stood behind their word and commitment to serving veterans. My only complaint is that the scale only goes up to 10 (You need to go to at least 15).
I wanted to take a moment to commend your team for the incredible service and support you provided during my loan process. Your company’s professionalism, efficiency, and customer-centric approach made the entire experience seamless and stress-free.From the clear communication to the timely updates, everything was handled with great care and attention to detail. It’s clear that your company is committed to excellence, and I am genuinely grateful for the assistance I received.Thank you for the awesome work you’re doing! I will certainly recommend your services to others in need of a reliable loan company.
Getting my loan through Veterans United was a great experience. I not only received the best rate available by a large margin, the service was better than with other prospective lenders, by far. Jeremy worked with me from the beginning and he was the primary reason (great rates being another reason) that I stayed with Veterans United as I shopped around for a lender. The home buying process can be a challenge, but working with Veterans United made it about as good an experience as I could have expected.
I would gladly recommend Britt and her team to my colleagues. Additionally, through her professionalism she has shown that she not only carries out the job with the clients best interest but also enjoys what she does. Often, we see the lost enthusiasm in today’s society. Nonetheless, this wonderful team continues to go above and beyond for the clients. Thank you Britt and Kris for an amazing journey. We could not have done this without this team.
I recently had the privilege of working with Mark Perry as my real estate agent, and I can confidently say that he exceeded all my expectations. Mark went above and beyond in every aspect of the home-buying process, and I couldn't be more grateful for his unwavering support.From the start, Mark demonstrated an incredible ability to find resources and contractors, ensuring that every aspect of my new home was taken care of with the utmost care. He was even present for utility hookups, showing his dedication to making the process as seamless as possible. What truly sets Mark apart, though, is his authentic connection to the stress and challenges faced by a veteran homebuyer like myself. He understood the unique pressures and worked tirelessly to alleviate them, making what can often be a daunting process feel manageable and even enjoyable.Mark is not only a consummate professional but also a genuine people person. His ability to connect on a personal level made all the difference, and I truly felt supported every step of the way. His dedication, expertise, and kindness turned a potentially stressful experience into one I will always look back on with gratitude.I cannot express enough how amazing Mark Perry was throughout this journey. If you're looking for a real estate agent who will go the extra mile and then some, Mark Perry is the one you want by your side to champion and mantle the proccess.
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Last thing to mention is, I’ve mentioned prior to closing I wanted to be on bi weekly payments, I wished it would’ve been done prior to knowing I have to do it myself. I just felt mislead into believing it was going to be taken care of as I was told. Other then those two concerning things experience was good.
The Team assisting us made our process smooth and efficient. Every question was answered in a timely manner and all our concerns were addressed. We couldn't have asked for a better experience. A special thanks to Jake Ferguson, the man, the myth, the legend. He was on top of his game the entire time and we really value his efforts. Thanks again from the Sims family.
