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San Diego, CA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,834 reviews
538 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,834 unfiltered reviews

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5 out of 5 Stars

I wish that all transactions were as smooth as this. The right people from different walks of life came together as if they already knew each other and made a dream come true. Thank you Veterans United and all of they Key Players, Marquiita, Charles, Joseph, Kristin, the VA and whoever else, Thank you!

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5 out of 5 Stars

Really Mark made the experience so smooth informed and exciting. I don’t want any other loan officer.

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5 out of 5 Stars

I started this process one evening, while laying in bed, scrolling through Facebook. I was curious but never imagined that the submission of that form would lead me and my family to our beautiful new home. I was apprehensive and nervous about the process and Benjie and Melody were just the perfect duo that I needed to feel comfortable and reassured that we were dealing with an organization that stood behind their word and commitment to serving veterans. My only complaint is that the scale only goes up to 10 (You need to go to at least 15).

5 out of 5 Stars

Overall, I am very satisfied and Veterans United was professional and worked around with my schedule. I recommended them to my other veteran friends.

5 out of 5 Stars

I wanted to take a moment to commend your team for the incredible service and support you provided during my loan process. Your company’s professionalism, efficiency, and customer-centric approach made the entire experience seamless and stress-free.From the clear communication to the timely updates, everything was handled with great care and attention to detail. It’s clear that your company is committed to excellence, and I am genuinely grateful for the assistance I received.Thank you for the awesome work you’re doing! I will certainly recommend your services to others in need of a reliable loan company.

5 out of 5 Stars

Getting my loan through Veterans United was a great experience. I not only received the best rate available by a large margin, the service was better than with other prospective lenders, by far. Jeremy worked with me from the beginning and he was the primary reason (great rates being another reason) that I stayed with Veterans United as I shopped around for a lender. The home buying process can be a challenge, but working with Veterans United made it about as good an experience as I could have expected.

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5 out of 5 Stars
5 out of 5 Stars

This is my second home purchase with VU and I’m always well taken care of!
Thank you again.

5 out of 5 Stars

Mark and his team really were amazing. He worked flawlessly with my realtor to answer all my questions. They were very on top of all their responses and always went above and beyond.

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5 out of 5 Stars

I would gladly recommend Britt and her team to my colleagues. Additionally, through her professionalism she has shown that she not only carries out the job with the clients best interest but also enjoys what she does. Often, we see the lost enthusiasm in today’s society. Nonetheless, this wonderful team continues to go above and beyond for the clients. Thank you Britt and Kris for an amazing journey. We could not have done this without this team.

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5 out of 5 Stars

I recently had the privilege of working with Mark Perry as my real estate agent, and I can confidently say that he exceeded all my expectations. Mark went above and beyond in every aspect of the home-buying process, and I couldn't be more grateful for his unwavering support.From the start, Mark demonstrated an incredible ability to find resources and contractors, ensuring that every aspect of my new home was taken care of with the utmost care. He was even present for utility hookups, showing his dedication to making the process as seamless as possible. What truly sets Mark apart, though, is his authentic connection to the stress and challenges faced by a veteran homebuyer like myself. He understood the unique pressures and worked tirelessly to alleviate them, making what can often be a daunting process feel manageable and even enjoyable.Mark is not only a consummate professional but also a genuine people person. His ability to connect on a personal level made all the difference, and I truly felt supported every step of the way. His dedication, expertise, and kindness turned a potentially stressful experience into one I will always look back on with gratitude.I cannot express enough how amazing Mark Perry was throughout this journey. If you're looking for a real estate agent who will go the extra mile and then some, Mark Perry is the one you want by your side to champion and mantle the proccess.

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Experience first-hand why 1,527 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars

Jeremy was great to work with and I appreciate the help and support to be able to buy my home.

5 out of 5 Stars

The process was quick, professional and friendly. They were flexible and able to work around my travel schedule. Great experience all around!

4.5 out of 5 Stars

Solid team thanks for everything

5 out of 5 Stars

I could not have asked for a better loan officer to work with. Charles was very patient with me. I studied the market for over a year, and Charles was there to answer all of my questions. When I found my home, Charles was there and efficient. He made the home buying process smooth and efficient. I look forward to working with Charles again in the future!

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