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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,076 reviews
527 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,076 unfiltered reviews

5 out of 5 Stars

Highly recommended nobody else is going to care the way they do, the entire team works for you and everything go smoothly

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

1 out of 5 Stars

My experience was uneventful, which is just the way I like for things to be in my life. I felt good & secure the whole way through the process. Have not a thing bad to say.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

Dalton was absolutely amazing! Made it so simple for me. Thank you!

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Right away Veterans United put me at ease. They made sure that their team got familiar with me as a client. Videos was made available to view and a 'To Do List's was put in place. Every day a team associate checked to see if I was on task with understanding the information that I was to provide and when necessary they stepped in to assist.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

This is the second time I’ve used Veterans United Home Loans and must say they go above and beyond to help you every step of the way, and even after.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars

The team was responsive and had answers to all my questions. Very friendly service.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4.5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Dustin and the team were exceptional even through the difficult parts of the process

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Craig, is a professional individual that knows how to treat a person, he takes it personal at the same time taking care of his company, if I ever buy another property, its with Craig

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

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Experience first-hand why 356,919 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

I have already recommended the company to my brother who is also a veteran. I do not think the process would have went as smooth as it did of not for the team I was assigned.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

4 out of 5 Stars

once again VU was great but not so much the title company. we were told our disbursement would be direct deposit. we gave them that info then find out it was mailed . as I work for the USPS that is 4 to 5 days when everything is working right. since we had two truck break downs we will be lucky to get the check by the 13th or 14th. now I know they had no control over that but still. let them know we won't use them again.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

The process was simple and efficient. My team provided excellent help and understanding. They were quick to respond to any question or concern I had.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Niesha and Nick were very helpful the WHOLE process. They are the definition of it takes a village! I’m truly appreciative they made this process easier! Super informative and was very consistent with communication.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Zach and his team helped navigate the process and was quick to respond to any and all questions. The team made the process as easy as it could be. I definitely would recommend Veteran’s United to others.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

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