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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,580 reviews
785 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,580 unfiltered reviews

Starting on Page 85 of 15,220. Return to Page 1

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

Jodi and her team are amazing. They are quick to respond to any questions and always keep you up to date on everything that is happening with your loan. It is such an easy process with Veterans United!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

My team was exceptional in their service and support through this process... Thank you for helping make our dreams come true.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

If you have mortgage needs and you are a veteran, you can’t go wrong with Veterans United and Jared Wilmes team! They are fair, professional and very communicative.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Great experience in refi-interest rate

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
Photo submission from Brian H.

Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

Man, what an amazing experience. I was hesitant using veterans united because theyre this big company, but man are they the experts on these VA loans. I was shopping around for rates and they were #1 the entire time. We had a complicated loan so Ryan and his team had their work cut out for them, but they knocked it out of the park. They were responsive, knowledgeable, and always worked towards getting us to a yes. So thankful to Ryan and the veterans united team for getting us in out dream home.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

A special thanks to WeiWei Doseo and the team at Veterans United. I was ignored by two other mortgage lenders and WeiWei promised me to never ignore me and get this process complete. It’s March 1, 2026 and I am now a proud homeowner. Thanks

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Honest, attentive, and professional; I have used VU twice now to buy homes and they make the process a breeze. I have had Colin Park and his team both times and they were amazing.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

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5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Jose and his team are always professional and respectful and make the home buying process as smooth and seamless as possible. This is the third home purchased with his team.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

4.5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Photo submission from Paul S.

As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

Vince, Lindsay, and the staff at Veterans United are professional and treat you like a family member. They make the entire loan process simple, giving complete guidance, always available to answer questions, returning calls quickly and treating us like we are their top priority. They would call us to make sure we always felt comfortable.Every document on line was simply, with Docusign, the app kept us informed of to dos, and everything that was done. They provided names of local insurance companies, moving companies, attorneys, electric, water, sewage, etc. Even kept us informed of closing cost estimates. If you’re a veteran, I 100% recommend this company with Vince Frank.

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

4.5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

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Experience first-hand why 363,410 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Process was smooth and straight forward.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

4.5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Photo submission from Anthony P.

Great company to work with. Their online system was second to none and it ensured that things were done on time. These Keys are all OURS!! Thanks Again Veterans United, this is our second purchase with you. It gets better each time!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

During my first house they tried working with me to get it but the sellers dropped us but I was able to get the next house almost immediately with them

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

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