The communication between team members was poor. I would relay lots of information to someone and they said they would let the team know but then I would talk to someone else and no one else would know. And we would have to repeat everything. That happened several times.
Working with Greg and Britney is a low stress process. Everything was on time and moved along perfectly. I would recommend strongly.
The home purchase team was incredibly communicative and informative throughout the entire process. They made everything smooth and stress‑free. I highly recommend them to anyone looking for a great home‑buying experience.
Jake is an exceptional treasure. He worked hard to get us qualified, when other loan officers would have given up. He spent time understanding our unique situation, which is travel nursing, and found ways to work around the inconsistencies of the profession.Jake and Kaitlyn are the dynamic duo!Kaitlyn made sure every inch of our paperwork was correct!
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Montgomery is always awesome. This is the 3rd home we have bought/sold with them and it’s always a breeze.
Easiest refinance I have ever done. Scott and his team at veterans united super quick to answer any questions we had. Communication was outstanding my wife and I always new exactly what was going on.
Justin was wonderful! Very communicative and just an awesome person to work with in general. Hold highly recommend him to friends
I'd like to give thanks to Sarah Stoll for her assistance as the loan coordinator. Her quick response to the various hiccups in home buying was pivotal in the success of our purchase.
Leah Maloney and her team were fantastic, informative and available
Ken was the Best! He was very personable and always available! He never made me feel like I was bothersome with all my questions. He went above and beyond to explain in detail any issue I brought to him. He made the process so smooth even when we ran into issues (not due to him) and fought to keep things moving in my favor! Above all he LISTENED! And to prove he listened he sent the most appropriate house warming gift that was exactly our family, not just a run of the mill item!
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Overall excellent experience! Staff was attentive and involved every step of the way!
This was out first time buying a home and everything went so smoothly and Maggie was so helpful answering all my questions right away.
I don’t think I could have asked for a better first time home buying experience. My team was very active and it seemed like they worked 24/7. Preapproval to closing in less than a month!
The team was always available and helpful as we closed on our for sale by owner home. This was my best experience buying a home.
I would like to express my sincere gratitude to the entire team for their dedication in successfully completing the home purchase process. I commend the company for its efficient process, and I am confident that my future experiences will be even smoother. Thank you for your hard work. Rangers lead the way!!!
Using the Veterans United app to view to-do lists, upload and sign documents, etc. has been a pleasure. The app makes it so easy to stay on track and see what needs to be completed throughout the homebuying process. Checking off our lists and getting things done helps us to know that we're doing our part when working with our lending team.
My team was absolutely amazing! They helped me every step of the way. It was the best home buying experience I have ever had!
My realtor Paul Williams and my loan officer Derek Russell were amazing. Extremely helpful literally walking me through each step. Couldn't of gone any smoother
Could not be more pleased with the amount of help and guidance with the team. Very smooth and easy process throughout. No overwhelming amounts of paperwork and easy to manage app.
